Warm-Welcome Club & Spa Receptionist

Headland Hotel Co Ltd; United Kingdom; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hospitality provider in the UK is seeking a Club Receptionist. This role involves being the first point of contact for guests and members at the Aqua Club & Headland Spa, ensuring exceptional service. Candidates should have a background in leisure or spa environments, strong multitasking abilities, and familiarity with management software. The position is permanent with a 32-hour work week, offering various employee perks including discounted hotel stays and spa treatments.

Benefits

Complimentary stay after 1 year's service

50% off hotel stays

40% off spa products

25% off spa treatments

Complimentary meals in restaurants once per year

Gym access & weekly swim session

Special rate for Pride of Britain Hotels

Discounted surf lessons

On site parking

Qualifications

• Previous experience working within a leisure/spa environment essential.
• Confident with a proactive approach to guest care.
• Ability to work in a fast-paced environment while maintaining team spirit.

Responsibilities

• Be the first point of contact for guests and members.
• Ensure a warm and memorable welcome.
• Maintain high standards of hospitality.

Skills

Experience in leisure/spa environment

Multitasking ability

Microsoft Office proficiency

Knowledge of booking software (Maestro)

Spa/Beauty Therapist experience

Job description

A leading hospitality provider in the UK is seeking a Club Receptionist. This role involves being the first point of contact for guests and members at the Aqua Club & Headland Spa, ensuring exceptional service. Candidates should have a background in leisure or spa environments, strong multitasking abilities, and familiarity with management software. The position is permanent with a 32-hour work week, offering various employee perks including discounted hotel stays and spa treatments.