Veterinary Receptionist (Part-Time)

Kernow Vet Group; Colchester; On-site; GBP 20,000 - 25,000; Part time

Job summary

A veterinary practice in Colchester is seeking a dedicated Veterinary Receptionist to join their team on a part-time basis. Responsibilities include providing high-quality customer care, managing appointments, and handling payments. The ideal candidate will have strong communication skills and experience in customer service. This role offers an inviting working atmosphere and various employee benefits including generous leave and wellbeing initiatives.

Benefits

6.6 weeks annual leave

Birthday leave enhancement

Family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Discounts on pet care

Qualifications

• Experience in customer service or similar role is preferred.
• Ability to manage multiple tasks efficiently.
• Strong interpersonal skills with a friendly demeanor.

Responsibilities

• Liaise with clients and clinical staff to provide customer care.
• Manage appointments and diary effectively.
• Handle payment transactions and customer inquiries.

Skills

Customer care

Communication skills

Diary management

Job description

Ark Veterinary Centre, Colchester, Colchester, East of England

Here at Ark Veterinary Centre, we are looking for a dedicated and approachable Veterinary Receptionist to join our team on a part-time basis.

• Liaising with the clients and the clinical staff to provide a high level of customer care.
• Meeting and greeting clients and pets.
• Booking appointments and diary management.
• Managing telephone and email enquiries.
• Taking payment for services and products.
• Managing cash and end-of-day banking.

More about us

Ark Veterinary Centre is right at the heart of the vibrant city of Colchester, just an hour from London and 45 minutes from Stansted Airport, offering a perfect blend of urban convenience and scenic countryside.

Our welcoming mid-sized practice fosters a family-like atmosphere where every team member is valued and supported.

In addition to a competitive salary, you will benefit from:

• 6.6 weeks annual leaveFTE
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Discounted staff pet care

At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

Ark Veterinary Centre, Colchester