Traffic Management Administrator

Networkplus; Alfreton CP; On-site; GBP 32,000; Part time

Job summary

A leading service provider in the UK is seeking a Traffic Management Administrator to support its Planning Team. This fixed term contract role involves handling customer needs, maintaining management systems, and contributing to reports and operational processes. The right candidate will have experience in administration, strong communication and IT skills, and the ability to work under pressure. A competitive salary of £31,746 per year is offered along with a full benefits package.

Qualifications

• Experience in an administrator/planning role.
• Ability to prioritise workload and multi-task under pressure.
• Excellent communication and IT skills.

Responsibilities

• Provide front-line telephone service to customers.
• Ensure client and operational requirements are met.
• Maintain timely input and uploading of information.

Skills

Communication skills

IT skills

Attention to detail

Prioritisation

Job description

Traffic Management Administrator

Department: GTM

Employment Type: Fixed Term Contract

Location: Alfreton

Compensation: £31,746 / year

Description

As Traffic Management Administrator, you will provide support to the Planning Manager, as part of the Planning Team. You would be responsible for ensuring works are captured and booked through our management system in a timely manner. Liaise with internal and external clients and assist with commercial enquiries.

This is a 12-month fixed term contract role. Hours at 07.00 – 17.00

Key Responsibilities

We are looking for someone to:

• Provide a front-line telephone service to both internal and external customers
• Ensure that all the client and operational requirements are met in a professional and efficient manner
• Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated
• Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time
• Ensure the collation, co-ordination and distribution of the operational job packs
• Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved
• Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change
• Ensure that safety issues are reported in line with Company procedures

Experience and Qualifications

• Experience in an administrator / planning role
• Ability to prioritise workload, multi-task and work under tight time pressures
• Excellent communication and IT skills
• High attention to detail
• Logical mind

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

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