Tool Hire Manager

STARK Group; Dalkeith; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading building materials distributor is seeking a Tool Hire Manager in Dalkeith. The successful candidate will manage the Tool Hire Department, drive sales, and lead a team in a site-based role. Candidates should possess a driving license and previous experience in customer-facing roles. This position offers a competitive salary, bonuses, health benefits, and opportunities for career growth.

Benefits

Competitive salary

Discretionary bonus

Employee discounts

Health and wellbeing services

Retirement savings plan

Enhanced parental leave

Qualifications

• Manual UK driving license, held for at least 1 year with no more than 6 points.
• Previous industry experience is beneficial.
• Experience in a customer-facing, sales-focused role.
• Strong communication and organisational skills.
• Confident in leading and developing a team.

Responsibilities

• Manage all aspects of the Tool Hire Department in the branch.
• Drive sales and promote the tool hire offering.
• Use in-house systems for processing hires and managing stock control.
• Ensure compliance with company policies, especially Health & Safety.
• Deliver and collect customer orders in a timely manner.

Skills

Manual UK driving license

Customer facing experience

Sales focus

IT literacy

Team leadership

Job description

Tool Hire Manager page is loaded## Tool Hire Managerremote type: Site-based onlylocations: Dalkeithtime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 5, 2026 (30+ days left to apply)job requisition id: JR32432**Jewson,** a leading building materials distributor in Northern Europe, is on the hunt for a **Tool Hire Manager**to lead and drive the Tool Hire Department in our **Dalkeith** branch, who is as passionate about great service as we are!We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).***Key Responsibilities***You'll be responsible for managing all aspects of the Tool Hire Department in our busy branch by building relationships with customers, driving sales and promoting our tool hire offering while managing your team and their compliance.* Manage the Tool Hire operation in branch - develop tool hire product knowledge & competence across all branch colleagues, giving regular and timely constructive feedback on performance* Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling to achieve Tool Hire targets* Use our in-house systems to process hires, organise deliveries, manage stock control and keep customers updated throughout their journey* Maintain full compliance with company policies and procedures, especially in relation to Health & Safety* Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network* When required, deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures* Competitive salary and discretionary bonus* A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.* Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support* Generous employee discounts* Access to discounts with hundreds of your favourite high street and online retailers* Retirement savings plan* Life assurance* Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child***Required Skills and Experience**** Manual UK driving license, held for a minimum of 1 year, with no more than 6 points* Previous industry experience would be beneficial* Experience in a customer facing, sales focussed role* IT literate with strong communication and organisational skills* Confident in leading and developing a teamAt **Jewson,** we're proud to be part of **STARK** **Building Materials UK** and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!***What's next…***If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment. If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at [e-mail]. We look forward to hearing from you!