Tesco Colleague - Sunninghill Express

Tesco Plc; Sunninghill; On-site; GBP 10,000 - 40,000; Part time

Job summary

A major retail chain at Sunninghill is looking for a customer-focused individual to provide excellent service to shoppers. The role guarantees a minimum of 16 hours per week, with shifts scheduled in advance. Responsibilities include serving customers, maintaining product quality, and teamwork. Ideal candidates will have a passion for customer service and the ability to work well in a team. Offering various employee benefits, this position supports inclusivity and personal development.

Benefits

20 days holiday plus a personal day

10% off and 15% at payday weekends

Access to free wellbeing services

Life cover of five times your pay

Uniform provided

Access to colleague networks

Qualifications

• A passion for delivering great service and greeting customers with a smile.
• The ability to build rapport with customers.
• Take initiative and make decisions that benefit customers.
• Work well within a team and communicate openly.

Responsibilities

• Serve customers with passion and pride.
• Be knowledgeable about products and services.
• Work in service, picking and replenishment areas.
• Handle products carefully to maintain quality.

Skills

Customer service

Team collaboration

Communication

Initiative

Job description

Tesco Chalfont St Peter, England, United Kingdom

About the role

We offer new colleagues a minimum of 16 guaranteed hours each week. If you prefer fewer hours (12‑hour minimum), we also welcome applications.

The table below shows the periods in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times and you will have three weeks’ notice of exactly when your shifts will be.

• Friday 15:00‑23:00
• Saturday 12:00‑20:00

Customers are at the heart of everything we do.

Responsibilities

• Know your customers and serve them with passion and pride; give great natural service.
• Be passionate and knowledgeable about the products and services within my store.
• Work across the store in our service, picking and replenishment areas where required.
• Put into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Make decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Be knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handle products with care to maintain quality and ensure they reach customers in the best condition.
• Live our values, make everyone feel welcome and always follow our policies.
• Accept deliveries into the store when required.

Qualifications

• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
• Take the initiative and make decisions that are right for our customers.
• Work well within a team and communicate openly with others.
• Build relationships with colleagues to create a team spirit, having fun and celebrating success.

Benefits

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• Get 10% off and 15% at payday weekends: save up to £2,000 a year with our Colleague Clubcard (plus an additional card for family).
• Access to free wellbeing services with a range of resources to support your mind, body, and life.
• Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
• Benefits to suit you: from discounts and shares to cycle to work schemes.
• Uniform provided and policies to support you for all of life’s moments, big and small.
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
• Click here to read more about the benefits we have available for our colleagues.

About Us

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.” We act as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. We celebrate diversity and recognise the value and opportunity it brings. We are committed to creating a workplace where differences are valued, and all colleagues are given the same opportunities.

We can only recruit individuals who have passed the minimum age of 18. We also only accept candidates over the age of 18 for roles that require working before 6:15 am or after 9:45 pm or involve work in areas such as the warehouse, beer, wine & spirits, counters, bakery, and driving roles. We may close the role earlier than advertised if we receive a high volume of applications. Feedback will only be offered to those candidates who attend an interview.

Please note – we are accredited as a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. For more information on the accessibility support we can offer, click here.