Technician (VAS/Field Service) - Ipswich

Volvo Trucks; Ipswich; On-site; GBP 1,000; Full time

Job summary

A leading truck manufacturer in Ipswich seeks a Technician for inspections, diagnostics, repairs, and maintenance on their vehicles. Offering a competitive salary up to £20.50 per hour, generous benefits including a £1,000 joining bonus, and opportunities for development. Ideal candidates will have relevant qualifications and experience in the HGV industry. Join us and help keep the world moving!

Benefits

Competitive salary

Generous Pension Plan

Health cash plan

25 days holiday + bank holidays

Career development opportunities

Employee savings and retail discounts

Qualifications

• Experience in the commercial vehicle industry.
• Basic knowledge of Word, Excel, and Outlook preferred.
• Basic working knowledge of vehicle technology expected.

Responsibilities

• Carry out inspections, diagnostics, repairs, and maintenance on Volvo trucks.
• Provide on-site technical support and breakdown assistance.
• Deliver high standards of customer service and build positive relationships with clients.
• Complete job cards, reports, and other paperwork accurately.
• Attend site workshop when not working on customer sites.

Skills

Technical support

Customer service

Communication

Diagnostics and repairs

Computer literacy

Education

City and Guilds or NVQ3

Apprenticeship in HGV industry

Job description

Overview

Technician (VAS/Field Service) - Ipswich at Volvo Trucks. Up to £20.50 per hour ++ options to earn on VAS call outs. £1,000 JOINING BONUS! (direct applicants payable after 6 months service). Role will rotate weekly with working hours 0800hrs to 1630hrs Monday to Friday. Week 2 – VAS/on site.

What You Will Do

• Carry out inspections, diagnostics, repairs, and maintenance on Volvo trucks and associated equipment
• Provide on-site technical support and breakdown assistance to customers
• Deliver high standards of customer service, building positive relationships with clients
• Accurately complete job cards, reports, and other paperwork
• Keep up to date with Volvo product training and technical developments
• Work as part of a skilled, customer-focused team
• Field Service will carry out repairs on customer sites as required
• Attending/working within site workshop when not required on customer sites

What We Offer

• Competitive salary up to £20.50 per hour + VAS payments
• Overtime time and a half Mon to Sat - double time Sundays/bank holidays
• Generous Pension Plan
• Health cash plan + access to dental insurance
• Ignition, our electric vehicle salary sacrifice scheme
• 25 days holiday + bank holidays (rising to 30 days with service)
• Maternity & Adoption Leave 6 months full pay, moving to 6 months half pay | Paternity 2 weeks leave with further 3 weeks in first 3 years
• Employee savings and retail discounts
• Cycle to work scheme
• Discounts for family and friends on High St Retailers, theme park days out, hotels, travel, and more
• Career development opportunities with in-house Technical training
• Online Wellbeing centre support

Who Are You

You’ll hold a City and Guilds, an NVQ3 or an equivalent qualification. You’ll also have completed an apprenticeship in the HGV industry, or have equivalent experience, along with relevant experience in the commercial vehicle industry. A basic knowledge of Word, Excel and Outlook is preferred, as is general computer literacy. A basic working knowledge of vehicle technology is expected. HGV Class 1 or 2/PSV Licence would be ideal but not essential.

Apply today and help keep the world moving with Volvo Truck and Bus. We value your data privacy and therefore do not accept applications via mail.