Technical Support Engineer

Campbellsci; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global technology leader in the UK is seeking a Technical Support Engineer to join its Client Services team. This entry-level position is perfect for those passionate about technology and customer service. Responsibilities include troubleshooting communication systems, providing technical support, and delivering customer training. Ideal candidates will have a technical background, strong communication skills, and a customer-first mindset. Competitive salary with various benefits included.

Benefits

May tax-efficient benefits

Enhanced pension

Company bonus

Enhanced holiday leave

Focus on wellbeing

Qualifications

• Entry-level position requiring a technical background.
• Must possess a full UK driving licence and eligibility to work in the UK.

Responsibilities

• Provide expert technical support to customers via phone, email, and web.
• Troubleshoot communication systems, including Ethernet, serial, satellite, radio, and cellular.
• Configure and support company software products.
• Write and support CRBasic datalogger programs.
• Deliver training sessions to customers.
• Support system testing and documentation.

Skills

Technical background in communications, networking, instrumentation

Strong communication skills

Customer-first mindset

Positive can-do attitude

Willingness to travel

Job description

Join to apply for the Technical Support Engineer role at Campbell Scientific

Base pay range

Location: UK | Reports to: Technical Support Team Leader

Type: Full-time | Travel: UK

Are you passionate about technology, problem-solving, and helping people get the most out of cutting‑edge scientific systems? Campbell Scientific — a global leader in measurement and data acquisition technology — is looking for a Technical Support Engineer to join our dynamic Client Services team.

This entry‑level role is your gateway to a rewarding technical career, offering hands‑on experience across software, hardware, communications, and customer engagement. You’ll not only solve problems — you’ll help shape smarter solutions.

Responsibilities

• Provide expert technical support to customers via phone, email, and web.
• Troubleshoot communication systems — including Ethernet, serial, satellite, radio, and cellular.
• Configure and support Campbell Scientific software products.
• Write, test, and support CRBasic datalogger programs to interface with sensors and protocols.
• Deliver engaging training sessions for customers on system operation and best practices.
• Support system testing, documentation, and configuration activities.
• Travel within the UK and internationally to support clients and installations.
• Continually develop your skills in programming, systems integration, and customer engagement.

Every day will bring something new — from decoding complex systems to collaborating with innovative teams who are making an impact worldwide.

Essential Skills and Qualities

• A technical background (communications, networking, instrumentation, or similar).
• Strong communication skills — able to explain technical details clearly and confidently.
• A customer‑first mindset with a passion for problem‑solving.
• Team player with a positive, can‑do attitude.
• Full UK driving licence and eligibility to work in the UK.
• Willingness to travel when needed (UK, Europe, and beyond occasionally).

Desirable

• Experience with instrumentation or communication protocols.
• Experience in system configuration or programming.

Our Core Values: The ARCTIC Way

Accountability, Respect, Client Centricity, Teamwork, Innovation, Continuous Improvement. These guide how we work, how we grow, and how we deliver world‑class service every day.

Why Join Us?

• Be part of a global company shaping environmental, industrial, and scientific innovation.
• Gain exposure to advanced technology and hands‑on learning opportunities.
• Work in a collaborative, supportive environment that celebrates creativity and growth.
• Enjoy a role that blends technical challenge, customer interaction, and career development.
• May tax‑efficient benefits, enhanced pension, electric car, cycle‑to‑work scheme.
• Company bonus.
• Enhanced holiday leave — increasing with service.
• Focus on wellbeing, access to Open Up, GP line, enhanced sick pay.

Ready to grow your technical career? Apply today and help us connect data, science, and innovation to make a measurable difference.

Seniority level

Entry level

Employment type

Full‑time

Job function

Information Technology

Industries

Appliances, Electrical, and Electronics Manufacturing

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