Technical Success Manager – Cloud Adoption & Renewals

Thebusinessyear; Birmingham; Hybrid; GBP 40,000 - 65,000; Full time

Job summary

A dynamic organization is seeking a Cisco Technical Success Manager to join their Customer Experience Team in Birmingham. The role involves guiding clients through their Cisco Software adoption journey while providing excellent customer support and managing adoption strategies. Candidates should possess strong technical knowledge, confidence in customer interactions, and exceptional organizational skills. Flexible working arrangements are available to accommodate different needs, aiming to empower employees to succeed.

Qualifications

• Confidence to support customers with Cisco Software adoption.
• Proactive approach to customer engagement.
• Organizational skills for managing multiple priorities.

Responsibilities

• Work alongside Customer Success Managers and Cisco teams.
• Engage with customers to support adoption strategies.
• Manage pipeline updates and maintain accurate CRM data.

Skills

Technical Knowledge

Self-drive

Organizational Skills

Tools

CRM tools

Job description

A dynamic organization is seeking a Cisco Technical Success Manager to join their Customer Experience Team in Birmingham. The role involves guiding clients through their Cisco Software adoption journey while providing excellent customer support and managing adoption strategies. Candidates should possess strong technical knowledge, confidence in customer interactions, and exceptional organizational skills. Flexible working arrangements are available to accommodate different needs, aiming to empower employees to succeed.