Technical & Operations Planner

OCS Group; Worcester; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading facilities management company seeks an experienced professional in Worcester to coordinate quoted works and manage project activities. Responsibilities include liaising with clients, organizing subcontractors, and maintaining documentation. Ideal candidates will have experience in facilities management and strong organizational skills. This role offers opportunities for professional development and requires a commitment to diversity and inclusivity in the workplace.

Qualifications

• Experience coordinating quoted works, variations, or project activities.
• Understanding of FM contracts and approval processes.
• Experience using CAFM or similar systems.

Responsibilities

• Coordinate all approved quoted works across contract and projects.
• Manage variations, additional works, and small projects.
• Liaise with suppliers to confirm availability and lead times.

Skills

Experience within Facilities Management

Strong organisational skills

Communication skills

Ability to manage multiple workstreams

Tools

CAFM systems

Job description

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role

As part of your role, your key responsibilities will include, but are not limited to:

Key Responsibilities

• Coordinate all approved quoted works across contract and projects
• Manage variations, additional works, and small projects from approval through to completion
• Ensure works are closed out with the correct documentation and evidence

Planning & Resource Coordination

• Coordinate engineers, subcontractors, and materials for quoted works
• Liaise with suppliers and subcontractors to confirm availability and lead times
• Arrange access, permits, RAMS, and site requirements
• Support forward planning and workload forecasting

Technical & Operational Support

• Review scopes of works prior to scheduling to ensure clarity
• Liaise with technical teams to confirm appropriate trades and competencies
• Support contract and project managers with updates and reporting
• Identify and escalate risks, delays, or resource constraints

Client & Stakeholder Communication

• Liaise with clients regarding scheduling and delivery of approved works
• Provide clear updates on progress, changes, or delays
• Coordinate communication between site teams, engineers, subcontractors, and suppliers

Systems, Reporting & Administration

• Raise, manage, and close works via CAFM or project management systems
• Maintain accurate records for job status, costs, and completion
• Track backlog, work-in-progress, and completion performance
• Ensure information supports invoicing, audits, and contract reporting

What are we looking for?

• Experience within Facilities Management, building services, or construction support
• Experience coordinating quoted works, variations, or project activities
• Understanding of FM contracts and approval processes
• Experience using CAFM or similar systems
• Strong organisational and communication skills
• Ability to manage multiple workstreams simultaneously

How to Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.