Tech Bar Specialist: On-Site IT & Equipment Support

Cooley LLP; City of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading law firm in London seeks a Tech Bar Office Technology Specialist to support technology queries and setup. The role requires a minimum of three years' technical experience and a strong client-service orientation. Responsibilities include troubleshooting technology issues and managing hardware resources. Candidates should be proficient with Windows and MS Office suite. This role offers benefits like health insurance and enhanced family leave.

Benefits

Health and dental insurance

Pension

Wellness programs

Qualifications

• Minimum of three years applicable and relevant technical experience.
• Proficient knowledge of Windows operating systems, especially Windows 11.
• Minimum one year of experience in data management.

Responsibilities

• Use ticketing system to track customer reports of technology issues.
• Provide on-site technical assistance for equipment setup.
• Prepare equipment and follow processes for new starters.

Skills

Customer service skills

Attention to detail

Analytic skills

Problem-solving skills

Education

Educated to ‘A’ level or equivalent

Tools

Windows operating systems

MS Office suite

Job description

A leading law firm in London seeks a Tech Bar Office Technology Specialist to support technology queries and setup. The role requires a minimum of three years' technical experience and a strong client-service orientation. Responsibilities include troubleshooting technology issues and managing hardware resources. Candidates should be proficient with Windows and MS Office suite. This role offers benefits like health insurance and enhanced family leave.