Team Member - Pret A Manger Pret A Manger · Southwaite

Moto Way; Carlisle; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A leading service provider in Carlisle is seeking a Team Member to join their dynamic team. This role involves providing exceptional customer service and contributing to a vibrant work environment. You are expected to greet customers warmly, process orders efficiently, and maintain a clean workspace. Ideal candidates will thrive in fast-paced settings and are adaptable. The position offers competitive pay and various perks, including a discretionary bonus and substantial colleague discounts.

Benefits

Colleague discount up to 60%

Discretionary bonus pay

Enhanced sick pay and life assurance

Development opportunities with funded qualifications

Weekly pay

Qualifications

• Ability to thrive in fast-paced environments.
• Self-motivated with a positive attitude.
• Experience in customer-facing roles preferred.

Responsibilities

• Greet customers with a warm welcome.
• Process orders efficiently.
• Maintain cleanliness of workspace.
• Prepare store for next day.

Skills

Customer service

Adaptability

Teamwork

Communication

Job description

Team Member - £12.40 per hour

Shifts: Between 5am and 5pm, Full and Part Time positions available

Address: Southwaite Services, M6, Broadfield Road, Carlisle CA4 0NT

Are you ready to be our next Pret Team Member?

Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Pret A Manger’s freshly made food, good organic coffee and exceptional customer service as we transform the UK’s rest stop experience.

What we offer our Team Members:

• Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
• Up to 60% colleague discount across our franchise partner brands
• Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
• Fantastic development opportunities including funded qualifications
• Weekly Pay

What you’ll be doing as a Team Member:

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Producing a range of hot beverages throughout the day
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer centric mindset
• Replenishing displays to provide maximum product availability
• Ensuring your workspace and store is kept clean, tidy and welcoming
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store, ready for the following days trade

What we’re looking for in you:

We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

What we value:

We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.

Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!

We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.

Disclaimers:

• Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph
• Please note this role internally is known as Customer Service Assistant
• Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.

INDLP