Team Member

Pasta Evangelists Ltd; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A fast-paced restaurant chain is seeking a Team Member at Manchester Airport to provide exceptional customer service and assist with food preparation. The ideal candidate will excel in a dynamic environment, maintaining high hygiene standards and supporting team operations. Responsibilities include taking orders, processing transactions, and ensuring cleanliness. The role offers a competitive salary of £12.71/hour, with flexible shifts, and perks like duty-free discounts and free products.

Benefits

Competitive salary

Duty free discounts

Team socials and pasta tastings

Referral bonus Scheme

Free products

Qualifications

• Ability to provide friendly and attentive customer service.
• Basic maths skills necessary for processing transactions.
• Understanding of food safety principles.

Responsibilities

• Provide customer service and assist with menu inquiries.
• Prepare beverages and food according to standard recipes.
• Process transactions accurately using POS systems.
• Maintain cleanliness and hygiene standards in the site.
• Restock products and monitor inventory levels.

Skills

Customer service

Food safety knowledge

Teamwork

Reliability

Basic maths

Job description

Team Member (Manchester Airport)

Department: Concessions

Employment Type: Full Time

Location: Manchester Airport

Reporting To: Assistant Manager/Store Manager

Compensation: £12.71 / hour

Description

As a Team Member you will support the Assistant Manager to ensure the smooth and efficient operation of the site located within the airport. Your role plays a vital part in delivering high-quality customer service, maintaining cleanliness and hygiene standards, and supporting the overall success of the site.

What you'll do at Pasta Evangelists:

• Provide friendly and attentive customer service to travellers. Assist customers with menu inquiries, take orders accurately, and ensure prompt service delivery.
• Assist in the preparation of beverages and food items according to standard recipes and portion sizes. Follow food safety protocols and maintain cleanliness in food preparation areas.
• Process transactions accurately using POS systems, handle cash, credit card payments, and provide customers with receipts. Maintain accountability for cash drawers and reconcile sales at the end of shifts.
• Assist in maintaining inventory levels by restocking products, monitoring expiration dates, and communicating inventory needs to supervisors. Ensure products are displayed attractively and in compliance with company standards.
• Maintain cleanliness and hygiene standards in the site, including wiping down surfaces, cleaning equipment, and disposing of waste properly. Follow sanitation protocols to ensure a safe food environment.
• Work collaboratively with other team members to ensure smooth operations. Assist teammates during busy periods, communicate effectively, and support a positive team environment.

Who you are:

• Friendly and approachable demeanour and enjoy interacting with customers. Providing excellent customer service is a priority for you.
• Able to undertake a criminal record check.
• Team-oriented person who is willing to support your colleagues to achieve common goals.
• Work effectively in a fast-paced and dynamic environment, adapting to changing priorities and tasks as needed.
• Great attention to detail in all aspects of your work, including food preparation, cleanliness, and transaction accuracy.
• Reliable individual who shows up on time for shifts, adhering to schedules, and fulfilling responsibilities to the best of your ability.
• Basic maths skills necessary for processing transactions, handling cash, and reconciling sales.
• Understanding of food safety principles and are committed to following proper procedures to maintain a safe food environment.
• Flexibility in hours, airport shifts can start at 3am.
• … A pasta lover!

What we can offer:

• Competitive salary to attract best talent
• Join a dynamic, fast-moving & diverse team
• Duty free discounts excluding alcohol and cigarettes
• Regular team socials and pasta tastings
• Free Pasta Evangelists products
• Referral bonus Scheme