Team Leader

McMullen & Sons Ltd.; Braintree; On-site; GBP 25,000 - 30,000; Full time

Job summary

A family-run pub company in Braintree is looking for an Assistant Manager to join their team. This role involves leading the team to deliver outstanding guest service, managing cash and stock, and overseeing bookings/functions. The ideal candidate should have previous managerial experience in hospitality. McMullen & Sons Ltd. values personal growth and offers fantastic career development opportunities through their GROW Programme, treating their staff as part of the family.

Benefits

60% discounted meals when working

25% discount on food and 20% off drinks on days off

Enhanced maternity and paternity pay

Share of gratuities

Career development opportunities

Qualifications

• Experience in a managerial role in hospitality is essential.
• Willingness to coach and guide new team members.
• Ability to exceed guest expectations in daily service.

Responsibilities

• Deliver outstanding guest service
• Lead the team effectively
• Manage cash and stock controls
• Oversee bookings and functions

Skills

Guest service excellence

Team leadership

Cash and stock control

Job description

If your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us as an Assistant Manager. We’re independent, so believe in investing in the future and we love home-grown talent. We treat all our people like part of the family – you’ll be respected, trained, coached and encouraged to grow in confidence, to achieve more than you thought you were capable of.

Team Leader

So, if you’re as passionate as we are about delivering attentive, full table service and would enjoy helping to create a memorable family dining experience then you could be our next Assistant Manager at Chicken & Grill pubs, an important part of the McMullen’s family. We can offer you….

• Shift flexibility
• 60% discounted meals when you are working
• 25% discount on food and 20% off drinks for you and your friends on your day off
• Family friendly policies including enhanced maternity and paternity pay
• A share of gratuities
• Fantastic career development through McMullen’s GROW Programme – currently over half of McMullen General Managers were promoted internally
• A valued position in a progressive company who treat people as a name, not a number

Key Responsibilities of an Team Leader

• Exceeding guest expectations daily
• Leading the team to deliver outstanding guest service
• Coach and guide new Team Members
• All aspects of cash and stock control
• Management duties including dealing with bookings/functions, rota planning, cellar management, independently running shifts.

Previous experience in a managerial role in hospitality is essential however, further training will be given through the McMullen GROW Programme.