Support Worker

Community Integrated Care; North East; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent social care charity in North East England is seeking compassionate individuals to support a diverse group of residents. No prior experience is necessary, as they value individual qualities over professional background. Candidates should possess patience, empathy, and a strong work ethic. The role offers a competitive hourly rate of £12.62, with guaranteed contracted hours and various benefits including 28 days annual leave. Embrace the opportunity to make a difference in the lives of others in a welcoming environment.

Benefits

28 days annual leave

Flexible working hours

Ongoing professional development

Pension scheme

Shopping discounts

Qualifications

• No previous professional experience is required.
• Individuals with lived experience or informal caregiving are encouraged to apply.
• Must share the company's core values.

Responsibilities

• Support 5 residents with varying needs and communication styles.
• Engage in activities that enhance the quality of life.
• Maintain a safe and welcoming environment.

Skills

Patience

Empathy

Compassion

Sensitivity to others

Reliability

Strong work ethic

Resilience

Problem solving

Job description

What makes Community Integrated Care a great place to work

Benefits & USP’s:

• £12.62 per Hour
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award‑winning Charity that invests all of its profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro‑rata basis)
• Pension Scheme
• No uniform – we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS / PVG
• We are based in one location, so no need to be a car driver
• Guaranteed & Contracted Hours
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enrich the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of “Your Life, Your Choice” and our strategy “Best Lives Possible”.

We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or been shortlisted for over 100 national and regional awards.

We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support, and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop should you decide you want to progress your career with us.

Who you’ll be supporting & more about the role

• 3 ladies and 2 gentlemen live in this service
• Our ages vary from 22 to 68, offering a variety of life experience, personalities, routines and habits
• We have different communication needs – from people who are non‑verbal to those who will talk your ear off. Wendy and Timothy are non‑verbal, so we need a little more time for communication
• We love to have a bit of banter and a good laugh
• Staff are all trained and coached in mandatory care skills such as first aid, fire safety and moving and positioning to name a few
• LITTLEBURN is a very active service but can also be quiet; we all enjoy going out and relaxing watching films

We all enjoy a good cup of tea or coffee.

Shift patterns

• 3 core staff during the day, 1 nightshift and 1 sleep‑in
• Day shifts vary – 8am–9pm, 8am–8pm, 8am–10pm with 8am sleep‑in
• Night shift – 9pm–8am

Your values

We know it takes a special person to work in social care and we recognise that not everyone that would be perfect for the role will have professional experience. We’re passionate about recruiting to individuals’ values and people from all walks of life – from experienced support workers or care assistants, to those with lived experience or who have looked after older relatives, even to those with no experience at all.

We look for people who share our company values: We Include; We Deliver; We Aspire; We Respect; We Enable. These values are at the heart of everything we do and ensure we deliver high quality, consistent care and support. People with these qualities are:

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience

If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click ‘Apply’ to take you through to our short application form.

A Place I Belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer where all colleagues feel they belong. We want to be an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce that reflects the people we support and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves accountable to getting there. You can read more about this by clicking here.

We wish you the very best of luck in your application to join our charity. Should you require any adjustments during the recruitment process, please feel free to contact recruitment@c‑i‑c.co.uk.

Equal Opportunities Statement

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

Employee Engagement

We’re proud to be a Hive HR Employee Voice Certified organisation, confirming our commitment to creating a culture where colleagues are encouraged, heard and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback, giving us an incredible Employee Net Promoter Score of +34. This score is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.