Administrative Support Clerk / Validation Clerk

Transformationunitgm; Carmarthen; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading NHS organization in the UK is seeking an administrative/validation clerk to ensure high-quality data analysis and support clinical services. The role involves maintaining accurate records, generating reports for clinicians, and fostering stakeholder relationships. Ideal candidates will have strong computer skills, education qualifications, and the ability to handle sensitive information. This position encourages applications from Welsh speakers and offers a competitive salary, with responsibilities spanning various healthcare settings in Carmarthenshire.

Qualifications

• General standard of education; 5 GCSE’s or equivalent.
• Level 3 qualification or equivalent specific to administrative roles.
• Willing to undergo training to improve skills.

Responsibilities

• Support the delivery of validation and reports for clinical staff.
• Maintain relationships with stakeholders for validation processes.
• Handle patient information sensitively and confidentially.

Skills

Excellent Computer Skills

Data Entry

Teamwork

Communication

Education

5 GCSEs or equivalent

Level 3 qualification

Tools

Microsoft Office Suite

Excel

Job description

Employer Hywel Dda University Health Board Employer type NHS Site Withybush / Glangwili General Hospital - TBC Town Haverfordwest / Carmarthen - TBC Salary £25,313 - £26,999 per annum Salary period Yearly Closing 26/02/2026 23:59 Interview date 09/03/2026

Band 3

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [e-mail]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.

Job overview

As an administrative/validation clerk you will support a high quality standard analysis service to Health Board managers and clinicians, ensuring they have the information that they require to deliver the highest quality and most appropriate services to our patients.

The post holder will be responsible for maintaining records, entering accurate data into the WPAS computerised system whilst demonstrating the ability to handle patient information, ie: responsible for the administration and validation of clinical pathways. This will be carried out by liaising with clinicians and managers regarding investigations and results in a sensitive and confidential manner.

Main duties of the job

To support the delivery of validation and specific regular and ad-hoc reports to clinical and managerial staff. This analysis will include information to support planning, operational and performance management, as well as support to specific service improvement developments within the Health Board.

The postholder will maintain effective relationships with stakeholders using these to ensure the role supports the validation process within the waiting list function. You will be expected to work closely with the Service Management teams.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 09/03/2026

Person specification

Qualifications and Knowledge

• General standard of education; 5 GCSE’s or equivalent
• Level 3 qualification e.g. A Levels or qualifications specific to administrative and secretarial role
• Willing to undergo departmental training and improve knowledge and skills through further training
• Excellent Computer Skills. Ability in particular to manage Excel
• Credible Clinical exposure to terminology
• Previous recognised experience in an NHS setting
• Understanding of WelshPAS and all associated information systems

Experience

• Previous experience of working in an administrative / office environment
• Computer literate and proficient in using Microsoft Office suite (Word, Excel, PowerPoint and Outlook). Including use of internet search engines
• Experience of data entry and maintaining spreadsheets
• Working within a team environment
• Ability to immediately use Information systems
• Understanding of RTT and associated terminology
• Able to demonstrate knowledge of NHS systems
• Experience of dealing with public, health care professionals and health board staff at all levels

Language Skills

• Welsh Speaker (Level 1)

Hywel Dda University Health Board operates a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

IMPORTANT NOTE FOR APPLICANTS: Applications for our roles are carefully reviewed and shortlisted based on specific criteria, which varies from job to job. Using a generic application to apply for multiple roles or relying on automated AI application services, such as Lazy Apply or AI Apply, may not provide the necessary information, leading to your application being overlooked. To ensure your application is given full consideration, we recommend submitting a tailored application that directly addresses the criteria listed in the Person Specification section of the advert.

By submitting your application to NHS Jobs/Trac, you are giving your consent for elements of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems in order to support and manage your recruitment and employment within your employing organisation; to be used by Recruitment for purposes of checking your Professional Registration online (where applicable).

These processes are in line with Fair and Lawful processing in line with current Data Protection Legislation especially those in relation to your personal or sensitive personal data (sensitive personal data is defined as any declared physical or mental health conditions, racial or ethnic origin, sexual orientation, trade union membership, political opinion, religious beliefs). As an organisation, we ensure that the legislation defining confidentiality is observed such as use of data for specific, defined purposes, and use of data that is relevant and not excessive whilst practising data accuracy and security of all held personal identifiable information (PII).

If you are successfully appointed, by completing the application form you authorise the UHB to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national Electronic Staff Record (ESR).

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self‑assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

Name Jim Plunkett Job title Validation Manager Email address [e-mail] Telephone number 07756 311971 Additional information

Informal enquiries welcome via contact email address.