Strategic Client Success Manager - Remote-First Contract

Applied Intuition Inc.; Greater London; Hybrid; GBP 65,000 - 85,000; Full time

Job summary

A leading mental health organization in London is on the lookout for a Strategic Client Success Manager on a fixed-term contract. The successful candidate will manage significant B2B client relationships, focusing on high-value clients and ensuring the delivery of Headspace’s mental healthcare solutions. Responsibilities include account planning, effective client communications, and collaboration with internal teams. This position requires strong client-facing skills and the ability to operate in a fast-paced environment. Competitive compensation and a hybrid work model are offered.

Benefits

Competitive pay

Collaborative work culture

Inclusive environment

Qualifications

• Experience managing relationships with clients over 25,000 employees or $1 million in revenue.
• Demonstrated ability to deliver impactful insights and storytelling to executives.
• Proven capability to operate in a fast-paced, changing environment.

Responsibilities

• Lead B2B relationships with strategic clients for Headspace.
• Build relationships with C-suite executives.
• Deliver product demonstrations and onboarding support.

Skills

Client-facing experience with strategic clients

Metric-based reporting

Confident self-starter

Comfortable with fast-paced environment

Independent problem-solver

Tools

Tableau

Jira

Figma

Job description

A leading mental health organization in London is on the lookout for a Strategic Client Success Manager on a fixed-term contract. The successful candidate will manage significant B2B client relationships, focusing on high-value clients and ensuring the delivery of Headspace’s mental healthcare solutions. Responsibilities include account planning, effective client communications, and collaboration with internal teams. This position requires strong client-facing skills and the ability to operate in a fast-paced environment. Competitive compensation and a hybrid work model are offered.