Stores Ordering FEWS Administrator

Northampton Business Directory; Newport Pagnell; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading pizza delivery company in Newport Pagnell is seeking a detail-driven Stores Ordering FEWS Administrator. This full-time hybrid role focuses on managing the Food Early Warning System (FEWS) to ensure stores have what they need timely. Responsibilities include tracking complaints, generating performance reports, and building strong relationships with stores and franchisees. Ideal candidates are analytical and enjoy problem-solving in a fast-paced environment. The position offers competitive salary, bonuses, and supportive work culture.

Benefits

Competitive salary

Performance-based bonuses

Remote work options

Private health and dental care

Professional development opportunities

Pizza discount

Qualifications

• Proficient in utilizing reporting tools including Excel and BI systems.
• Experience with Microsoft D365 is an advantage.
• Strong analytical skills to challenge data accuracy.

Responsibilities

• Manage the Food Early Warning System (FEWS) and ensure stores get their needs.
• Track trends and support investigations into complaints.
• Generate performance reports to improve systems.

Skills

Strong analytical skills

Proficient in Excel

Experience with BI systems

Problem-solving capabilities

Advanced organizational skills

Tools

Microsoft D365

Job description

Join the World's Leading Pizza Delivery Company

You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike.

We’re looking for a dynamic and detail-driven Stores Ordering FEWS Administrator to join our team In Milton Keynes. This role is a full time, permanent hybrid position, working 2 days per week in MK (with the odd Weekend/Bank Holiday). You’ll be responsible for the Food Early Warning System (FEWS), ensuring every store gets what it needs, when it needs it. You’ll manage the entire complaints process, from tracking trends and supporting investigations to implementing smart, actionable solutions that reduce issues and boost satisfaction. Being analytical will help as your role will be required to generate performance reports, challenge data accuracy, and uncover insights that help us continuously improve. With a strong focus on customer service, you’ll build lasting relationships with our stores and franchisees, becoming their go-to support for all things FEWS. If you’re passionate about problem-solving, love working with data, and thrive in a fast-paced environment, we’d love to hear from you!

Success in this role looks like:

• Proficient in utilizing reporting tools, including Excel and Business Intelligence (BI) systems.
• Experience with Microsoft D365, an advantage.
• Strong analytical and problem-solving capabilities.
• Advanced organizational skills with a high degree of professionalism.

What’s in it for you:

• Competitive salary and performance-based bonuses.
• Remote work options.
• Competitive pension contributions
• Private health and dental care.
• Income protection
• Professional development opportunities.
• Fun team events and a supportive work environment.
• Pizza discount!
• And much more