Store Manager - Maternity Cover: Customer Experience Leader

Moss Bros Group; Royal Tunbridge Wells; On-site; GBP 25,000 - 35,000; Part time

Job summary

A leading menswear retailer in Royal Tunbridge Wells seeks an experienced Retail Manager to lead store performance. The successful candidate will ensure a consistent customer journey, develop their team through coaching, and utilise data analytics to enhance operations. With a strong emphasis on customer service and visual merchandising, this role is essential for driving business success. The position offers a generous benefits package, including discounts and bonuses.

Benefits

70% discount across all stores

Generous bonus scheme up to 15%

Financial support for commuting

Discounted Gym Membership

Qualifications

• Experienced in retail operations and customer service, knowledgeable in global fashion trends.
• Understanding of retail business growth strategies.
• Possesses high emotional intelligence and strong communication skills.

Responsibilities

• Accountable for store performance, ensuring a consistent customer journey.
• Lead and develop the team through regular coaching and feedback.
• Utilise sales and customer data to inform interactions.

Skills

Retail operations

Customer service

Data analytics

Visual merchandising

Job description

A leading menswear retailer in Royal Tunbridge Wells seeks an experienced Retail Manager to lead store performance. The successful candidate will ensure a consistent customer journey, develop their team through coaching, and utilise data analytics to enhance operations. With a strong emphasis on customer service and visual merchandising, this role is essential for driving business success. The position offers a generous benefits package, including discounts and bonuses.