Store Manager Designate

Dunelm; Eastbourne; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading homeware retailer is seeking a Store Coach Designate for locations including Eastbourne. This mid-senior level role involves overseeing store operations and ensuring an exceptional customer experience. The ideal candidate will have strong operational skills and a passion for creating welcoming shopping environments. This position offers opportunities for growth and a supportive workplace culture.

Qualifications

• Strong attention to detail and operations management skills.
• Excellent customer service orientation.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Oversee store operations and ensure a welcoming environment.
• Guide team members in providing exceptional customer experiences.
• Help customers find products and maintain store organization.

Job description

Overview

At Dunelm, we’re all about helping people feel truly at home—now and for generations to come. That’s not just something we say; it’s something we live and breathe in every store, every day.

We’re looking for a Store Coach Designate to cover stores covering Eastbourne, Shoreham, Brighton and other store nearby. Someone who’s got a head for operations, a heart for people, and a passion for creating brilliant customer experiences—no matter how or where our customers choose to shop.

It’s a hands-on role where your attention to detail will make life easier – not just for customers, but for your team too. You’ll be helping people find what they need, when they need it, and making sure the store feels as good behind the scenes as it does out front.

Home. There’s no place like it. And there’s no feeling like helping people create the joy of feeling truly at home. At Dunelm, that’s what we do. We’re the UK's number one choice for homewares because we make home life lovelier for our customers. And we’ve crafted a workplace that feels just as welcoming – where you can bring your ideas, be yourself, and feel right at home. We’re all about the customer – making them feel welcome and helping them find the perfect pieces for their home (and maybe a few they didn’t even know they needed!) We’re fast and friendly, and no two days are ever the same. There’s always someone new to meet, something new to learn, and plenty of chances to make a real difference. Seeing as we have 200+ stores across the U K it’s safe to say we know a thing or two about great shopping experiences - and it all starts with our people . Our friendly, helpful teams make all the difference, so we make sure they’re well looked after with great benefits and loads of opportunities to grow. So, get stuck in, take pride in your store, and make the most of everything on offer. There’s something for everyone here – and that includes you!

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Retail

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