Static Fire Alarm Service Engineer

& Security Systems Ltd; United Kingdom; On-site; GBP 35,000 - 45,000; Full time

Job summary

A fire and security technology company in Weybridge seeks an Embedded Service Engineer to deliver maintenance and support, ensuring system integrity and compliance. Key responsibilities include servicing fire and security systems, maintaining records, and providing customer updates. Candidates should have experience with fire systems and strong problem-solving skills. Competitive salary alongside uncapped commission and training opportunities are offered.

Benefits

Competitive salary

Uncapped commission

23 days' holiday

Company vehicle

Employee discount programme

Pension scheme

Life assurance

Qualifications

• Experience servicing and maintaining fire systems to relevant British Standards.
• Strong diagnostic and problem-solving abilities.
• Excellent communication and customer service skills.
• Basic electrical safety training and sound technical understanding.

Responsibilities

• Deliver planned maintenance and reactive service calls to Fire and Security systems.
• Communicate effectively with customers.
• Identify and carry out remedial works.
• Maintain accurate records of service and performance.

Skills

Servicing fire systems

Diagnostic skills

Customer service

Tools

Gent

Notifier

HikVision

Dahua

Job description

Embedded Service Engineer – Fire Systems

Location: Weybridge

Package: Competitive base salary + Uncapped Commission + Enhanced Overtime

Trinity Fire & Security Systems are a trusted leader in Fire and Security technology. We’re seeking an experienced Service Engineer to deliver high-quality maintenance and support across our client portfolio, ensuring system integrity and compliance at all times.

What’s in it for you?

Static work

– daily work on a static site

Uncapped commission & enhanced overtime

– your effort truly pays off.

Ongoing training

with leading brands like Gent, Notifier, Protec, and Baldwin Boxall.

Career progression

– we invest in our engineers for the long term.

The Role

You’ll carry out scheduled servicing, maintenance, and minor remedial work, ensuring all systems perform effectively and meet regulatory and company standards. Working as part of a skilled regional team, you’ll be supported by dedicated service administrators and technical specialists.

Key responsibilities

• Deliver planned maintenance and reactive service calls to Fire and Security systems.
• Communicate effectively with customers, providing updates and technical insights.
• Identify and carry out remedial works and small installations in line with service guidance.
• Maintain accurate records of service and performance.

Systems You’ll Work With

• Fire: Gent, Notifier, Advanced, Protec, and other open protocol systems
• CCTV: HikVision, Avigilon, Dahua
• Intruder: Galaxy, Texecom
• Access Control: Paxton, Honeywell, Gallagher

What You’ll Bring

• Experience servicing and maintaining fire systems to relevant British Standards.
• Strong diagnostic and problem-solving abilities.
• Excellent communication and customer service skills.
• Basic electrical safety training (ECA) and sound technical understanding of building services.

What Trinity Offers

• Competitive base salary with uncapped commission and paid overtime.
• 23 days’ holiday, increasing with service, plus bank holidays.
• Company vehicle and fuel card.
• Employee Discount Programme – savings across 800+ retailers.
• Pension via Royal London, Life Assurance, and Employee Assistance Programme.
• Referral bonus of up to £2,000.
• Ongoing training and career development opportunities.

Equal Opportunities in Practice

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Security Vetting

It is an industry requirement that successful candidates undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.

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