Solutions Engineer page is loaded## Solutions Engineerremote type: In Officelocations: Milton Keynes, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-112388**It's fun to work in a company where people truly BELIEVE in what they're doing!**Job Description:**Solution Engineer*****About the job***Join our team as a Solution Engineer, reporting to the Head of Service Strategy. Your role involves responding to business opportunities by promoting and discussing our complete service portfolio. As a key member of the team, you will play a crucial role in solutions pre-sales and contribute to strategy development and technical relationships.***As a Solution Engineer you will;**** Handle pre-sales activities by creating solution proposals for incoming opportunities.* Communicate with partners/customers to clarify requirements or business needs.* Engage with customers to develop viable solutions* Configure Cisco hardware and software using Cisco Commerce Workspace for entry level solutions* Collaborate with teams and distributors to obtain pricing and configurations.* Determine pricing for Managed Services and Packaged Professional Services.* Communicate effectively with technical and non-technical audiences.* Maximize application capabilities and support the use of new technologies.* Investigate and resolve complex issues, applying creative thinking.* Escalate technical queries to the company's practices and technical contacts* Attend vendor events for technical updates and present offerings to stakeholders.***To set you up for success we are looking for the following* skills and experience;*** IT or Cybersecurity graduate* Proven experience in an IT operational role OR in a networking technical engineer type role.* A good understanding of Networking, SD-WAN, Wireless and the Cisco/Meraki portfolio.* An awareness of Compute and Public Cloud.* Familiar with industry best practice for service delivery (ITIL).* Ability to understand a customer’s environment to establish professional service and annuity-centric service requirements.* Commercial understanding with a winning mentality.Comms-care, part of the Ingram Micro Group, is a multi-award winning, channel only, leading IT Service Provider supporting customers across the UK & Ireland. Our HQ is situated on Cheshire Business Park in Lostock Gralam and is usually a hive of activity providing excellent service to our customers however, our fantastic #oneteam mentality has allowed us to continue delivering phenomenal service to our customers in a predominantly remote based environment.**We Are Ingram Micro** Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. Learn more at .**Make an application to join the team!** None of this is achievable without great people, with a complete customer focus.Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning. If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow,