Smart Building Customer Success Consultant

Johnson Controls, Inc.; City of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading technology company in London is looking for an OpenBlue Customer Advisor. In this mid-senior level position, you will be responsible for driving customer value using smart building solutions. Ideal candidates will have at least 5 years of experience in HVAC or building automation and excellent communication skills. The role offers a full-time position in an innovative, global environment with some travel involved.

Qualifications

• Minimum 5+ years recent experience in HVAC systems or building automation.
• Hands-on experience working with installation, deployment, or use of Operational Technologies.
• Experience delivering user training and product demonstrations.

Responsibilities

• Drive successful outcomes for customers using OpenBlue solutions.
• Participate in customer kick-off and deployment milestone calls.
• Monitor product usage and provide feedback to customers.

Skills

Excellent communication skills

Project management skills

Customer relationship management

Operational Technologies (OT)

Education

Bachelor's degree in engineering, business, or a related field

Job description

A leading technology company in London is looking for an OpenBlue Customer Advisor. In this mid-senior level position, you will be responsible for driving customer value using smart building solutions. Ideal candidates will have at least 5 years of experience in HVAC or building automation and excellent communication skills. The role offers a full-time position in an innovative, global environment with some travel involved.