Shift Supervisor: Lead Team, Elevate Service & Upsell

Euro Garages Limited; Batley; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading food retailer is seeking a Shift Supervisor for its Starbucks location in Batley. The role involves supervising and motivating team members, ensuring excellent customer service, and assisting the Store Manager with daily operations. Candidates should have experience in hospitality or retail, and while supervisory experience is preferred, it's not mandatory. Benefits include a discount, bonus incentives, and a supportive working environment.

Benefits

30% discount on food and drinks

Quarterly Bonus Incentive

Employee Assistance Program

Compassionate Leave

Free Beverage on Shift

Life Assurance

Learning & Development opportunities

Qualifications

• Hospitality or retail experience preferred for a leadership role.
• Supervisory experience is a plus but not mandatory.

Responsibilities

• Supervise, delegate tasks, and motivate colleagues.
• Promote excellent customer service and up-sell products.
• Assist Store Manager with stock control and administration.
• Participate in food preparation, ensuring compliance with safety policies.
• Maintain a vibrant and clean store atmosphere.

Skills

Supervisory skills

Customer service

Team leadership

Food Safety compliance

Job description

A leading food retailer is seeking a Shift Supervisor for its Starbucks location in Batley. The role involves supervising and motivating team members, ensuring excellent customer service, and assisting the Store Manager with daily operations. Candidates should have experience in hospitality or retail, and while supervisory experience is preferred, it's not mandatory. Benefits include a discount, bonus incentives, and a supportive working environment.