Shift Leader - Lead Coffee & Customer Service

Euro Garages Limited; Peterborough; On-site; GBP 26,000 - GBP 32,000; Full time

Job summary

A major food services group in Peterborough is seeking a Shift Supervisor for Starbucks to oversee daily store operations and lead a team. Responsibilities include supervising staff, ensuring excellent customer service, and adhering to food safety regulations. This role offers career advancement opportunities and various benefits, including a 30% discount and a quarterly bonus incentive. Applicants with supervisory experience or a strong retail background are encouraged to apply.

Benefits

30% EG Starbucks Discount

Employee Assistance Program

Quarterly Bonus Incentive

Compassionate Leave

Free Beverage on Shift

Life Assurance

Learning & Development opportunities

Qualifications

• Supervisory experience preferred but hospitality or retail experience is acceptable.
• Ability to lead a team and make business decisions.
• Ensuring compliance with Food Safety and Health & Safety policies.

Responsibilities

• Supervise and motivate colleagues for timely completion of tasks.
• Assist with training and development.
• Maintain a clean and appealing store atmosphere.
• Prepare coffee, food, and other beverages per standards.

Skills

Supervisory experience

Customer service

Team motivation

Stock control

Job description

A major food services group in Peterborough is seeking a Shift Supervisor for Starbucks to oversee daily store operations and lead a team. Responsibilities include supervising staff, ensuring excellent customer service, and adhering to food safety regulations. This role offers career advancement opportunities and various benefits, including a 30% discount and a quarterly bonus incentive. Applicants with supervisory experience or a strong retail background are encouraged to apply.