Shift Supervisor

The Gate; Harrogate; On-site; GBP 22,000 - 28,000; Full time

Job summary

A hospitality company in Harrogate is looking for a Shift Supervisor to lead a dynamic team and ensure excellent service. The role includes managing daily operations, mentoring staff, and maintaining high cleanliness standards. The company offers flexible shifts, generous dining discounts, and a supportive work environment. Ideal for someone with strong leadership and customer service skills. Join a fun team and help make every guest's experience memorable.

Benefits

Flexible shifts

33% discount across all brands

20% discount for friends and family

Wagestream financial toolkit

Pension scheme

28 days paid holiday

High-street shopping discounts

Free shares

Employee support helpline

Qualifications

• Ability to lead and motivate a team.
• Strong customer service skills.
• Experience in a restaurant/bar environment is a plus.

Responsibilities

• Lead and manage the day-to-day operations of the bar.
• Provide exceptional service to guests and manage team performance.
• Train and support team members in their roles.

Skills

Leadership

Customer Service

Team Management

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at All Bar One Harrogate, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at All Bar One, our stylish city centre bars. Think morning coffees to Saturday night espresso martinis, sharing tapas with friends to getting down on the dancefloor. If you fancy mixing things up, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.