Service Transition Manager

We Served; Corsham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading defense and engineering firm is looking for a Service Transition Manager to lead seamless service transitions for critical programs supporting the UK Ministry of Defence. The successful candidate will have experience in IT Service Management and project management. The position offers 37 hours per week with hybrid working arrangements. Benefits include a generous holiday allowance, matched pension contributions, and professional development opportunities.

Benefits

Generous holiday allowance

Matched contribution pension scheme

Access to Digital GP

Employee share scheme

Employee shopping savings portal

Payment of Professional Fees

10-days special paid leave for reservists

Holiday Trading

‘Be Kind Day’ for volunteering

Employee assistance programme

Qualifications

• Proven experience in IT Service Management or a similar role.
• Experience in project management.
• Understanding of ITIL V3 or V4 is advantageous.

Responsibilities

• Lead multi-functional teams on projects ensuring on-time delivery.
• Manage service transition activities.
• Build relationships with stakeholders, including military personnel.

Skills

IT Service Management

Project Management

Negotiation

Stakeholder management

Education

APM PFQ or PMI CAPM

Job description

Job Title: Service Transition Manager

Location: Corsham, Wiltshire + Hybrid Working Arrangements

Compensation: Competitive Salary + Benefits

Role Type: Full time / Permanent

Role ID: SF70487

At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Service Transition Manager at Hawthorn, near Corsham, Wiltshire.

The Role

As a Service Transition Manager, you’ll be at the heart of delivering Skynet – a critical programme supporting the UK Ministry of Defence. This is your chance to make a real impact by ensuring seamless service transitions that keep our nation connected and secure. You’ll work in a dynamic environment, collaborating with military personnel and stakeholders, while developing your career in defence, aerospace, and engineering.

Day-to-day, you’ll be required to:

• Lead multi-functional teams to deliver projects on time, within budget, and to quality standards.
• Manage service transition activities and governance processes.
• Build strong relationships with internal and external stakeholders, including military personnel.
• Ensure customer satisfaction and compliance with contractual obligations.
• Communicate effectively with third‑party suppliers to remove blockers and maintain smooth operations.

This role is full time, 37 hours per week and provides hybrid working arrangements with up to 3 days in the office and 2 days working from home.

Experience of the Service Transition Manager

• Previous experience in IT Service Management or similar role.
• Project Management experience.
• Familiarity with ITIL V3 or V4 (beneficial but not essential).
• Understanding of commercial or satellite communications (advantageous).
• Ability to obtain SC clearance (DV clearance is beneficial).

Qualifications for the Service Transition Manager

• Project Management qualifications such as APM PFQ or PMI CAPM.

Security Clearance

The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk)

What We Offer

• Generous holiday allowance
• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10‑days special paid leave
• Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually
• ‘Be Kind Day’ enables employees to take one working day’s paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
• Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing

Babcock International

For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email [e-mail] with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.

Closing Date: 26/01/2026

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