Service Coordinator

Phoenix Futures; Chelmsford; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A leading charity in drug and alcohol treatment is seeking a passionate Service Coordinator to enhance social inclusion services across Mid Essex. The role involves supporting peer mentors, developing community partnerships, and facilitating recovery activities. The ideal candidate will have experience with complex needs and be flexible in a fast-paced environment. This position offers a starting salary of £14,782, annual leave, and continuous career development opportunities.

Benefits

Annual leave increasing to 30 days

Pension scheme

Life assurance

Employee Assistance programme

Continuous training and career development

Qualifications

• Experience in supporting individuals with multiple and complex needs.
• Ability to implement and facilitate innovative activities and groups.
• Flexible and able to work in a fast-paced environment.

Responsibilities

• Support and develop peer mentors and volunteers.
• Develop partnerships within the community.
• Implement recovery and social inclusion groups.

Skills

Support people with complex needs

Community engagement

Administrative skills

Job description

Overview

The Futures Together service have an exciting opportunity for an enthusiastic, and passionate individual to fill the role of Service Coordinator to cover the social inclusion element of the service, working across Mid Essex (22.5 hr- Fixed term role until 31/3/2027).

Futures Together is an exciting, and dynamic service incorporating two Essex Phoenix Futures services – The Criminal Justice service and Social Inclusion service. We are excited to be working together across Essex to provide support and social inclusion opportunities for people who use our services.

About You

Do you possess the experience and skills to support people who have multiple and complex needs?

Do you enjoy being able to work across the communities in Essex, seeking, implementing and facilitating a variety of innovative and exciting activities and groups?

Is your ideal job role to work, and contribute to a friendly and welcoming team who support people’s recovery, development and wellbeing?

If the answer is yes, then why not apply for this role. Alternatively, if you would like more information on who we are, and what the role entails, then please give us a call for an informal chat on 01376 316126.

Role Purpose

To support and develop our peer mentor, volunteers, and lead on implementing recovery, and wellbeing focussed activities within Mid Essex locality.

Establish, develop, and maintain strong and effective partnerships within the community to promote and embed the Futures Together service.

To work in collaboration with the criminal justice element of the Futures Together service to support people with complex and multiple needs.

Innovate, implement, and facilitate recovery, and social inclusion groups within North and Mid Essex.

To complete administrative tasks including database maintenance, maintenance of accurate client’s information.

Be able to work in a fast-paced service and be flexible to changes plans at short notice.

Your Rewards

• Starting salary of £14,782 with the opportunity to access potential yearly salary increments (subject to appraisals).
• 25 days’ annual leave plus Bank Holidays pro-rata, (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance.
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities.
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access.
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families, and communities to recover from drug and alcohol dependency.

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