Service Coordinator

Phoenix Futures; Basildon; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A leading charity provider in South Essex is seeking a passionate Service Coordinator. This role focuses on supporting individuals with complex needs, facilitating innovative activities, and developing community partnerships to promote social inclusion. Applicants should be enthusiastic and flexible, keen to contribute to a supportive team environment. The position offers a starting salary of £14,782, plus benefits like annual leave and training opportunities, providing a rewarding experience in helping others on their recovery journey.

Benefits

Potential yearly salary increments

25 days’ annual leave plus Bank Holidays

Season ticket loan and pension scheme

Occupational sick pay and eye-care vouchers

Training and career development opportunities

24/7 Employee Assistance programme

Supportive and collaborative team

Qualifications

• Enthusiastic and passionate individual with relevant experience.
• Ability to work flexibly in fast-paced environments.
• Commitment to promoting social inclusion.

Responsibilities

• Support and develop peer mentor and volunteer initiatives.
• Implement recovery and wellbeing-focused activities.
• Maintain community partnerships to promote the service.
• Complete administrative tasks related to client information.

Skills

Experience supporting individuals with complex needs

Community engagement

Innovative activity facilitation

Administrative skills

Job description

Overview

The Futures Together service have an exciting opportunity for an enthusiastic, and passionate individual to fill the role of Service Coordinator to cover the social inclusion element of the service, working across South Essex (22.5 hr- Fixed term role until 31/3/2027).

Futures Together is an exciting, and dynamic service incorporating two Essex Phoenix Futures services – The Criminal Justice service and Social Inclusion service. We are excited to be working together across Essex to provide support and social inclusion opportunities for people who use our services.

About You

Do you possess the experience and skills to support people who have multiple and complex needs?

Do you enjoy being able to work across the communities in Essex, seeking, implementing and facilitating a variety of innovative and exciting activities and groups?

Is your ideal job role to work, and contribute to a friendly and welcoming team who support people’s recovery, development and wellbeing?

If the answer is yes, then why not apply for this role. Alternatively, if you would like more information on who we are, and what the role entails, then please give us a call for an informal chat on 01376 316126

Role Purpose

To support and develop our peer mentor, volunteers, and lead on implementing recovery, and wellbeing focussed activities within South Essex locality.

Establish, develop, and maintain strong and effective partnerships within the community to promote and embed the Futures Together service.

To work in collaboration with the criminal justice element of the Futures Together service to support people with complex and multiple needs.

Innovate, implement, and facilitate recovery, and social inclusion groups within North and Mid Essex.

To complete administrative tasks including database maintenance, maintenance of accurate client’s information.

Be able to work in a fast-paced service and be flexible to changes plans at short notice.

Your Rewards

• Starting salary of £14,782 with the opportunity to access potential yearly salary increments (subject to appraisals).
• 25 days’ annual leave plus Bank Holidays pro-rata, (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance.
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities.
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access.
• A rewarding role with the opportunity tohelp us support people ontheir journey to recoveryand change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and findyour place amongst our incredible and collaborative team.

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families, and communities to recover from drug and alcohol dependency.

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