Senior Volunteering Learning Designer

Scouts Shops Ltd; United Kingdom; Hybrid; GBP 37,000 - 40,000; Full time

Job summary

A prominent charitable organization is seeking a Senior Volunteering Learning Designer to lead the design of engaging learning experiences. The role involves managing a small team, ensuring high-quality content that resonates with volunteers, and collaborating across teams. Candidates should have relevant experience in learning design, stakeholder management, and demonstrate a passion for empowering volunteers. This hybrid position offers flexibility and an opportunity to make a meaningful impact in the community.

Benefits

28 days holiday plus additional days

Flexible working hours

Double matching pension up to 10%

Qualifications

• Experience in learning design within volunteer settings.
• Ability to manage a team and support professional development.
• Strong stakeholder management and content creation skills.

Responsibilities

• Lead and manage a team of Learning Designers.
• Create and deliver high-quality volunteering learning content.
• Engage with stakeholders for timely content creation.

Job description

Title: Senior Volunteering Learning Designer

Location: Gilwell Park (Hybrid) or Home-based

Contract: Two-year fixed-term

Hours: 35 hours per week

Salary

• £37,800 per annum – Band F Level 3 (Home-based)
• £39,560 per annum – Band F Level 3 (Gilwell-based, inclusive of Outer London Weighting)

Location and attendance expectations

For a Gilwell-based contract, there is an expectation to attend the office one day per week, plus one additional day per month for collaboration with the wider team.

For a home-based contract, there is an expectation to attend the office approximately once per month.

About The Role

You’ll lead learning design activity across volunteering, ensuring our learning offer is engaging, accessible and learner‑centred. You’ll manage a small team and work closely with volunteers and colleagues across the organisation to deliver high‑quality learning experiences that make a real difference for young people.

Some evening or weekend working may be required to engage with volunteers.

What you’ll do as our Senior Volunteering Learning Designer

• Lead and line‑manage two Learning Designers, supporting high‑quality delivery and professional development
• Own the quality of volunteering learning content, ensuring alignment with organisational values and design principles
• Use our Learning Experience System to deliver engaging, personalised learning journeys
• Work with volunteers to co‑design, test and improve learning content
• Continuously improve learning design processes and ways of working

Key Responsibilities As Our Senior Volunteering Learning Designer

• Manage stakeholders and subject matter experts to support timely content creation and sign‑off
• Design and deliver a range of learning resources, including digital, blended and facilitated learning
• Develop and embed competency frameworks into practical learning journeys
• Curate existing learning content from internal and external sources
• Create clear guidance to support staff and volunteers in using learning systems confidently

If you’re passionate about enabling volunteers through great learning and want to help shape the future of volunteering at scale, we’d love to hear from you.

Benefits

• We are an award‑winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours
• Work in a way that suits you, your role and your department
• Double matching pension up to 10% of gross salary

For a full list of our benefits, click here.

Closing date for applications: 23:59 on Monday, 12th January 2026

Interviews will be held the week commencing Monday, 24th January 2026.

Strictly no agencies.

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.