Senior Vehicle Technician x 2 | St Austell

Shou; St. Austell; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading motor dealer group in St. Austell is seeking a Senior Vehicle Technician to perform vehicle servicing, maintenance, and repairs. The role involves engaging with customers directly to aid diagnostics and ensure high customer satisfaction. The ideal candidate will have experience with repairs and excellent communication skills. Additional benefits include a holiday accrual scheme, staff discounts, and professional development opportunities. Working hours are Monday to Friday with Saturdays on a rota basis.

Benefits

Holiday accrual scheme & paid day off for your birthday

Full range of motor discounts for service, sales & parts

Paid sickness scheme

Professional development and recognition programme

Qualifications

• Experience in vehicle servicing, maintenance, and repairs.
• Proficient in interpreting repair instructions and achieving first time fixes.
• Excellent communication skills for customer interaction.

Responsibilities

• Carry out servicing, maintenance and repairs to customers vehicles.
• Perform duties in alignment with health and safety practices.
• Engage with customers regarding vehicle problems to aid diagnostics.
• Undertake vehicle health checks and maximize sales opportunities.

Job description

About Us

Vospers is a family run business and leading South West motor dealer group that believes in the importance of our people. That's why we offer a supportive working environment, career prospects, and great benefits, including:

• Holiday accrual scheme & paid day off for your birthday
• Full range of motor discounts for service, sales & parts
• Paid sickness scheme, eye & flu vouchers and a full range of employee assistance programmes/support
• Bike to work Scheme
• Professional development and recognition programme
• On-line discount site & life planning services
• Staff & Customer Referral schemes

The Role

The main purpose of a Vospers Senior Vehicle Technician is to carry out service, repair and maintenance to customers vehicles, to the highest possible standard commensurate with a high level of customer satisfaction.

Key Responsibilities & Accountability

• To carry out servicing, maintenance and repairs to customers vehicles.
• To perform duties in a safe and economical manner in line with HSE and Vospers Health and Safety practices.
• Take an active part in creating a positive team environment.
• To ensure all Vospers equipment and machinery is regularly checked and kept up to a satisfactory standard.
• To maintain and develop skill levels in all aspects of repair, service and maintenance.
• Interpret repair instructions accurately to achieve first time repair in line with customer requirements.
• Plan and carry out servicing work in a systematic and efficient manner to achieve completion with a satisfactory period of time.
• Ensure vehicles are carefully handled and that all reasonable care is taken of the vehicle whilst it is on the premises for service.
• If necessary, talk to customers directly about vehicle problems, therefore aiding the diagnostic process; first time fix and improving customer satisfaction.
• Undertake a vehicle health check on all retail and warranty jobs, maximise sales opportunities when extra work is required.
• Road test vehicles and diagnose problems as and when necessary.
• Ensure that all paperwork is completed accurately and promptly.

Location

St Austell, Cornwall

Salary

Dependent on Experience and Qualifications, to be discussed at interview

Hours

Monday to Friday with Saturday on a rota

Care - Accountability - Performance - Respect Integrity

We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years service with the company.

No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.