Senior System Development and Implementation Officer (Full Time)

Infotec; Spennymoor; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A public sector organization is seeking a Senior System Development and Implementation Officer for a temporary position of 24 months. You will be responsible for developing and supporting information systems aligned with children’s social care and early help services. Ideal candidates will have an NVQ Level 3 in a relevant discipline and experience in IT support. This role involves collaborating with technical teams to ensure systems meet business needs and implement national reforms. Attractive salary and benefits, hybrid working options available.

Benefits

Generous annual leave entitlement of 27 days

Contributory career average Local Government Pension Scheme

Flexible working arrangements

Qualifications

• Experience in implementing information systems linked to children’s social care.
• Ability to communicate technical issues effectively.

Responsibilities

• Develop and support information systems for children’s social care.
• Work with technical colleagues to implement national guidance.
• Identify system requirements and support implementation plans.

Skills

Experience of providing support to IT systems users.

Experience of using a large database.

Experience of understanding customer needs and translating these into system design.

Education

NVQ Level 3 in business administration, ICT or information related subject or equivalent

Job description

Senior System Development and Implementation Officer

We are looking for an experienced senior officer who has the ability to solve and explain computer related issues. This post is temporary for 24 months.

What is involved?

The primary responsibility of the Senior Systems Development and Implementation Officer is the development, implementation and support of information systems linked to children’s social care and early help services. You will identify requirements, develop system specifications and support implementation plans to ensure that the system provided to frontline and managerial staff meet business needs.

You will have a clear focus on implementing the national children’s social care reforms and will work alongside operational services and technical colleagues to ensure they are implemented according to the national guidance.

We encourage you to contact Andrew Grant-Soulsby, Systems Development Lead via email at [e-mail] to arrange an informal discussion about the role.

What will I need?

• NVQ Level 3 in business administration, ICT or information related subject or equivalent in a relevant discipline
• Experience of providing support to IT systems users.
• Experience of using a large database.
• Experience of understanding customer needs and translating these into system design.

Please refer to the attached Person Specification for the full criteria.

Interviews

Interviews will be held on Thursday 29 January 2026.

We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

Our offer to you

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Rewards and benefits are subject to individual terms and conditions.

Equality, diversity, and inclusion

We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process.

We welcome applications from disabled people and those who are or consider themselves to be neurodivergent.

How to apply

Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. For guidance on completing your application, visit our website.

If you require assistance when applying for this role, contact our Recruitment Helpdesk on 03000 26 27 27, or via email [e-mail].

All correspondence relating to your application will be sent from [e-mail]. Kindly check your spam/junk folder regularly to ensure you don’t miss any updates.

To apply please click the Apply Now link below.

Apply for Senior System Development and Implementation Officer

This role expires18/01/2026.

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