Senior Support Worker - Children's Residential

Keys Group; SHREWSBURY; On-site; GBP 20,000 - 28,000; Full time

Job summary

A support services organization in Shrewsbury is looking for a Senior Support Worker to provide care and support for vulnerable children. Duties include assisting with emotional, physical, and social needs, delivering personal care, and maintaining a nurturing environment. Candidates must possess NVQ Level 3 in Residential Childcare or equivalent, a full UK driving license, and be 21 or older. The role offers competitive pay, annual leave, and professional development opportunities.

Benefits

Annual leave of 5.6 weeks

Paid DBS check

Career development opportunities

Wellbeing and engagement hub

Discount schemes

NEST pension scheme

Referral bonus

Paid comprehensive onboarding

Qualifications

• NVQ/QCF Level 3 or higher in Childcare is necessary.
• Must have a full, valid UK driver’s licence.
• Experience preferred in child or health care for working with vulnerable children.

Responsibilities

• Provide individualised care and support to children and young people.
• Help them feel safe, valued, and understood.
• Deliver personal care and help with daily routines.
• Complete accurate documentation and reports.

Skills

Caring nature

Flexibility

Resilience

Great communication skills

Ability to remain calm in challenging situations

Education

NVQ/QCF Level 3 in Residential Childcare or equivalent

Job description

Senior Support Worker - Children's Residential

Package Description

JOB ROLE:Senior Support Worker - Children's Residential

LOCATION:Please note, you are required to hold a Full UK Driving License as this role is based in Shrewsbury, Shropshire (SY3)

HOURS: 39 hours per week

Assigned shift structure39 hours per week (including overnights) £62.64 per sleep-in (working approx. 4-8 sleep ins per month, additional earnings from £3,000 to £6,000 per annum)

Important Requirements – Please Read Before Applying - Applications that do not meet these criteria will not be considered

• NVQ/QCF Level 3 or higher in Childcare (Please clearly state this on your CV)
• A full, valid UK driver’s licence is required
• Applicants must be at least 21 years of age to work with vulnerable children
• Experience preferred in child or health care, with a focus on working with vulnerable children.

About the Role:

In this vital and varied role, you will provide individualised care and support to the children and young people living in our homes. You’ll build trusting relationships, help them feel safe, valued, and understood—while encouraging their growth and independence every step of the way. Your day-to-day responsibilities will include:

• Supporting children and young people with their emotional, physical, and social needs
• Accompanying them to appointments, school, and fun activities
• Delivering personal care and helping with daily routines
• Supporting with household tasks and maintaining a safe, nurturing environment
• Completing accurate, clear documentation and reports
• Always promoting their wellbeing and safeguarding them

What are we looking for?

• NVQ/QCF Level 3 in Residential Childcare (or an equivalent or higher qualification specifically in Residential Childcare) is essential. Please note we cannot accept Level 3 Health and Social Care qualifications.
• We want people who are naturally caring, flexible and resilient.
• Great communication skills, positive and energetic.
• Ability to remain calm in sometimes challenging situations.
• A positive role model, wanting to spend time to encourage and build relationships.
• Able to share interests with our young people.
• You need to be able to work flexibly in caring for the children. This will include working shifts and sleep-ins with full-time hours being available.
• Annual Leave - Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays.
• DBS Check Paid - Your Enhanced DBS check, is fully covered by Keys Group, along with any required renewals.
• Qualifications & Career Development - Unlock your potential with our support! We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.
• Circle - Your hub for wellbeing, engagement and discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered.
• Amazing Discount Scheme- at High Street retailers, days out, gifts, holidays and even when buying a car, available via a Blue Light card that you will have access to as a Health and Social Care Employee
• NEST Pension Scheme - Save for your retirement with a matched contribution of up to 3% from Keys Group.
• Fair & Competitive Pay - At Keys Group, we pride ourselves on fair and competitive pay. As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience.
• £500 Referral Bonus - Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation.
• Full Induction & Introductory Programme - Begin your journey with a paid-for comprehensive onboarding to set you up for success.

About Keys Group:

Keys Group supports over 2,500 individuals across England and Wales through its three divisions: Accomplish, providing specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries; Keys, offering education and care for children and families through schools, children’s homes, supported accommodation, and family assessment centres; and Peak, delivering indoor and outdoor adventure activities across four UK centres, including bespoke education programs and confidence-building activities like bushcraft, climbing, and canoeing.

Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.

As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch.

Please note that due to the vulnerable nature of the people that we support, all applicants must be over the age of 21.

If you're a driven and caring professional looking to make a real impact, we want to hear from you.

Apply today and take the next step in your care career!

*Dependent on experience and qualification