Senior Device Management Engineer - MDM & InTune

Bytes Technology Group; United Kingdom; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading IT services company is seeking a Technical Recruiter to enhance device management solutions utilizing Microsoft Intune and Autopilot. This full-time role offers career development opportunities in a fast-growing environment. Candidates should have strong device management skills along with experience in IT infrastructure and excellent communication abilities. Join us to help steer our device management team as we expand.

Qualifications

• Strong understanding of JML process.
• Previous experience in IT infrastructure/support.
• Ability to train other team members.

Responsibilities

• Design and manage end-to-end device management solutions.
• Collaborate with teams to define device management requirements.
• Lead large-scale device deployment projects.

Skills

Device management software

Microsoft Endpoint Manager (Intune)

Autopilot

Active Directory

Conditional Access Policies

PowerShell for administration

Microsoft SCCM

Excellent communication skills

Good documentation skills

Job description

Technical Recruiter for Bytes - Microsoft’s #1 UK Partner

Established in 1982, Bytes has grown rapidly and now employs over 800+ people across 6 locations in the UK and Ireland. Our turnover in Financial Year 2024 was in excess of £2bn. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures.

We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long‑standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey.

Your Future Starts Here

PURPOSE OF JOB:

An exciting opportunity to join a fast‑growing company and department to provide high‑quality device and configuration management using tools such as Intune and Autopilot. The role is to support and enhance the current device management environment in Bytes. This includes future upgrades to Windows 12, updates to iOS, rollout and configuration of software, automation of the JML process, testing new hardware and other such projects. Working alongside you is a device configuration and a rollout engineer.

KEY RESPONSIBILITIES:

• Design, implement, and manage end‑to‑end device management solutions utilizing Microsoft Intune and Autopilot to streamline device provisioning, configuration, and ongoing management.
• Collaborate with cross‑functional teams to define device management requirements, policies, and procedures that align with organisational goals and security standards.
• Create and maintain standardised device profiles, configuration settings, and compliance policies to ensure consistent and secure device deployments.
• Develop and maintain a comprehensive understanding of Intune and Autopilot capabilities, staying up‑to‑date with platform updates, feature releases, and industry trends.
• Lead the planning and execution of large‑scale device deployment projects, including the set‑up of hardware, software, and network connectivity to support Autopilot deployments.
• Document processes, procedures, and configuration details related to Intune and Autopilot, ensuring the availability of clear and concise technical documentation.
• Collaborate with security teams to ensure endpoint security compliance, including encryption, malware protection, and data loss prevention.
• Point of escalation for other teams within Systems Support.
• Provide consistently professional and high‑quality interface between Systems Support and its customers.
• Liaise with external resources (suppliers / manufacturers / support providers).
• Other tasks as provided by your manager.

OPPORTUNITIES:

• Join a rapidly growing business with scope for career development.
• Help shape and steer our device management team as we expand.
• Exposure to a large variety of solutions such as Microsoft Azure, Intune, Apple Mac, Android, Windows.
• Take part in project‑led work, with the opportunity to lead elements of the project.
• Maintain infrastructure information and documentation for the team.

QUALIFICATIONS, EXPERIENCE, & SKILLS:

• Device management software, Microsoft Endpoint Manager (Intune), Autopilot, Autop Windows OS, Android and macOS and iOS.
• Active Directory.
• Conditional Access Policies.
• AD Security Groups.
• Understanding of JML process.
• PowerShell for administration (MS Graph).
• Management tools – Microsoft SCCM.
• Ability to work under own initiative.
• Ability to follow written and verbal instructions.
• Ability to work to strict deadlines.
• Ability to provide training to other team members, and other employees.
• Ambitious and willing to work towards specialisation in corporate systems.
• Excellent communication and interpersonal skills.
• Good documentation skills including Visio drawings.
• Previous experience in IT infrastructure/support and fault finding.

Seniority level: Mid‑Senior level.

Employment type: Full‑time.

Job function: Administrative and Finance.

Industries: IT Services and IT Consulting.