Senior Community Support Worker

Instantimmo; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community support service provider is seeking a Senior Community Support Worker in Manchester to improve the quality of life for young people and their families. The role involves managing staff, ensuring compliance with regulations, and enhancing family resilience. Ideal candidates will have experience with learning disabilities and a relevant qualification. Competitive salary with additional benefits offered.

Benefits

27 days holiday plus bank holidays

Generous pension scheme

Occupational sick pay

Comprehensive training and development

Employee Assistance Programme

Responsibilities

• Provide first-line management to a team of Community Support Workers.
• Work alongside families and multi-agency partners to deliver high standards of care.
• Facilitate training, coaching, and professional development.

Skills

Experience within OFSTED registered services

Experience with children with learning disabilities and autism

Ability to manage difficult and challenging situations

Coaching and nurturing team development

Direct positive impact on lives of children and families

Education

QCF Level 3 / 4 or equivalent in Children, Families & Young People’s Workforce

Job description

Senior Community Support Worker (PBS)

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To improve the quality of life for the young people and families we support. We ensure we advocate the rights, needs and ambitions of the young people we support through our working practise.

We have a rewarding new opportunity for a Senior Community Support Worker (Positive Behaviour Support) to work within our new service. The Early Intervention and Prevention service is based at one of our Children’s Centres in Wythenshawe, Manchester, and works in partnership with the City of Manchester Local Authority. Successful candidates will work across North, Central and South Manchester.

Salary: £29,108 (£14.93 per hour). Weekend rate paid at 25% premium of normal hourly rate. Sleep‑in shift: £100.80 per sleep in shift.

Purpose of the Service

The service is designed to establish a local integrated offer of intensive, therapeutic overnight stays and outreach support. It focuses on building the capability and resilience of families so the child/young person can experience greater permanency of care with their families, foster care, or benefit from the range of services available to them in their community. It aims to improve outcomes for children and young people on the autistic spectrum, and other learning disabilities with the aim of reducing the number of children referred for residential care.

Key Outcomes

• Stabilise behaviours that may be a barrier to inclusion.
• Improve quality of life outcomes.
• Provide opportunities for participation and experiencing a range of activities.
• Improve resilience of families and parents/carers.
• Develop daily living and self‑care skills.
• Enhance communication and social skills.

Responsibilities

Provide first‑line management to a team of Community Support Workers (PBS), developing their capability through demonstrating the right values and behaviours, mentoring staff, and supporting their ongoing development. Work alongside families and multi‑agency partners to deliver a high standard of care and support, ensuring the service meets Ofsted children’s home regulations and current legislation. Facilitate training, coaching, and professional development, including formal PBS training. Manage difficult and challenging situations while maintaining high standards of care.

Qualifications

• QCF Level 3 / 4 or equivalent in Children, Families & Young People’s Workforce or similar.
• Experience within OFSTED registered services and with children with learning disabilities and autism.
• Experience coaching and nurturing team development.
• Ability to manage difficult and challenging situations while maintaining high standards of care.
• Direct positive impact on the lives of children and their families.

Benefits

• Annual Leave – 27 day holiday plus 8 bank holidays rising to 30 after 5 years, 33 days after 10 years.
• Generous pension scheme – initial contribution of 4 % company pension contribution and up to 6 × basis salary death‑in‑service benefit.
• Occupational sick pay and family‑friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and discount platform with discounts at high‑street shops, travel, insurances, etc.
• Eligibility to apply for Blue Light card.
• Refer‑a‑friend scheme, be rewarded for recommending a friend.
• Comprehensive training and development opportunities, including apprenticeship qualifications.
• Long service awards including cash gifts and extra holiday.
• Well‑being promotion across the organisation, including Mental Health First Aiders, wellbeing support, and free weekly yoga (in‑person or online).
• Employee Assistance Programme for you and adults in your home.

Age Requirement

All employees must be over the age of 22 years at the time of joining the service.

EEO Statement

Applications are very welcome from all, regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio‑economic background. We are committed to making reasonable adjustments for disabled people and positively encourage applications from those with lived experience. This role will involve regulated activity. Safeguarding checks, including an Enhanced DBS check, will be undertaken for the successful candidate at no cost to you.

Additional Information

We may remove this advert if we find the successful candidate prior to the closing date, so early applications are encouraged. We do not provide sponsorship, but welcome applications from those who have the right to work in the UK. In order to comply with apprenticeship funding rules, the successful applicant must be able to evidence that they have the right to work in the UK without additional approval for more than 20 hours each week throughout the year and have an eligible residency status for apprenticeship funding. Applicants need to show they have been ordinarily resident in particular countries (including the UK) for at least 3 years before the start of the apprenticeship.