Sales Assistant

Jollyes; Tonbridge; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A leading UK pet retailer is seeking a passionate Sales Assistant in Tonbridge to provide exceptional customer service and maintain store standards. Join a company recognized as a top retailer and place to work, where you can grow your career. The role demands flexibility with hours, and the ideal candidate will have experience in a retail environment. Enjoy competitive pay and a comprehensive benefits package including health support, discounts, and development opportunities.

Benefits

Competitive hourly rates

Bonus potential

Financial Wellbeing Package

Colleague Discounts

Health & Wellbeing Support

Workplace Pension

Extra Time Off

Enhanced Family Leave

Recognition & Rewards

Lifestyle Benefits

Learning & Development opportunities

Qualifications

• Ability to provide genuine and friendly customer service.
• Experience in a customer-facing retail environment is preferred.
• Willingness to work flexible hours including evenings and weekends.

Responsibilities

• Assist store colleagues in maximizing store potential through customer service.
• Maintain store standards with stock availability and tidy presentation.
• Promote responsible pet ownership and be an ambassador for the Jollyes brand.

Skills

Customer service

Flexibility

Retail experience

Interpersonal skills

Team player

Job description

Overview

Retail Sales Assistant - Jollyes Pets - Tonbridge. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Tonbridge store. This is a fantastic opportunity to join a company voted Best Retailer 2024 (<£250m t/o) by Retail Week and included in the Sunday Times 'Best Places to Work' list.

What do we need from you?

Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership.

Benefits

• £8.18 - £12.21 per hour, plus bonus potential up to £1000 p.a. paid in two installments, terms and conditions apply.
• Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.
• Retail Trust Membership: Counselling, wellbeing, and financial support.
• Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services.
• Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support.
• Workplace Pension: Legal & General scheme (EE 3%, ER 5%).
• Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options.
• Enhanced Family Leave: Maternity and paternity packages above statutory levels.
• Recognition & Rewards: Top Dog Award with extra day off and perks.
• Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.
• Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles - you really can have a great career with Jollyes!

* = Pro rata for part time colleagues

Responsibilities

• We are seeking people with a fun personality who are great at interacting with pets and people.
• Enjoy the challenges of a fast-paced retail workplace.
• Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach.
• Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together.
• A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days.
• Part time, permanent position – 10 hours per week

About Jollyes Pets

Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we\'re friendly to pets people and the planet too!

To Apply

If you\'re keen to develop your career in retail and benefit from future progression as we continue to grow, you\'ll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!