Sales Assistant

Mountain Warehouse Ltd; Margate; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A leading UK retail company is seeking a passionate Sales Assistant to join their team in Margate. In this role, you will contribute to a high-performing store by providing exceptional customer service, collaborating with colleagues, and executing effective merchandising strategies. You will be responsible for maintaining a welcoming atmosphere, driving sales, and ensuring operational excellence. The position offers competitive pay, colleague discounts, and performance bonuses, making it ideal for retail enthusiasts ready to embrace a rewarding experience.

Benefits

Monthly Bonus Scheme

50% Colleague Discount

28 days annual leave including Bank Holidays

Access to Employee Assistance Programme

Generous Colleague Referral Incentive

Qualifications

• Passionate about retail with exceptional customer service skills.
• Excellent communicators with a friendly demeanor.
• Energetic, driven, and reliable team players.

Responsibilities

• Assist in day-to-day operations ensuring compliance with all policies.
• Build strong connections with customers and address their inquiries.
• Work with the team to meet and exceed sales targets.

Skills

Customer service

Team collaboration

Communication

Sales performance

Job description

Application Deadline: 11 March 2026

Department: UK Retail

Location: Thanet Retail Park (THN)

Compensation: £7.55 - £12.21 / hour

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

Team Collaboration

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

3>Sales & Performance

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We Would Love To Meet Someone Who Is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 28 days annual leave, including Bank Holidays
• Access to Employee Assistance Programme, and a Colleague Hardship Scheme
• Generous Colleague Referral Incentive
• Auto-enrolment Pension scheme
• A stable, successful and supported environment
• Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!