Sales Administrator

The Washer Factory Ltd; Wolverhampton; On-site; GBP 22,000 - GBP 28,000; Full time

Job summary

A manufacturing company in Wolverhampton is seeking a proactive Sales Administrator to support sales and office operations. The role is full-time and on-site, involving tasks such as liaising with subcontractors, dispatching orders, and maintaining customer communication. A successful candidate should have strong customer service skills, experience in sales administration, and proficiency in Microsoft Office. This position ensures efficient office management and supports various business functions.

Qualifications

• Strong customer service and communication skills, able to engage professionally with clients.
• Experience in sales administration or similar administrative roles.
• Well-organised with good time management and attention to detail.

Responsibilities

• Liaise with subcontractors and manage daily/weekly driving schedules.
• Dispatch customer orders and notify customers when ready.
• Assist production team with planning and job progression.
• Take customer orders and handle enquiries.

Skills

Customer service skills

Communication skills

Time management

Multitasking

Tools

Microsoft Office

Job description

Overview

We are seeking a proactive and organised Sales Administrator to join our team at our Wolverhampton site. This is a full-time, on-site role supporting sales, production, logistics, and customer service functions. The successful candidate will play a key role in ensuring the smooth day-to-day running of the office and supporting the wider business.

Key Responsibilities

• Liaising with subcontractors and organising daily and weekly driving schedules
• Dispatching customer orders and notifying customers when orders are ready
• Working closely with the production team to assist with planning and job progression
• Speaking directly with customers to take orders and handle enquiries
• Processing customer orders accurately and efficiently
• General office administration, including filing, paperwork, and record keeping
• Supporting the existing team to ensure efficient office and sales operations

Qualifications & Skills

• Strong customer service and communication skills, with the ability to deal professionally with customers and suppliers
• Experience in sales administration, order processing, or a similar administrative role
• Well-organised with good time management and attention to detail
• Confident working alongside production and logistics teams
• Ability to multitask and adapt in a fast-paced, small-team environment
• Proficiency in Microsoft Office or similar office software (advantageous)

If you are interested in the role: Please send your CV to [e-mail]

We look forward to hearing from you.