Returns Team Member

GXO Logistics, Inc.; Stafford; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading supply chain solutions provider is seeking a Returns Team Member at their Stafford site. This role involves managing the reverse logistics of returned stock, ensuring processes are followed efficiently. Responsibilities include auditing inbound returns, preparing stock for transfers, and monitoring damages. Applicants should have experience with warehouse management systems, strong self-motivation, and the ability to operate material handling equipment. The position offers a salary of up to £25,396.80 and includes various employee benefits such as a pension scheme and generous holidays.

Benefits

25 days annual leave

Company pension scheme

Cycle to work scheme

Online discount platform

Onsite parking

Qualifications

• Experience of warehouse management systems within a distribution operation.
• Flexible and self-motivated in a time-critical setting.
• PC skills required for data entry and email communication.
• Ability to operate material handling equipment (MHE).
• Physically capable of performing manual activities.

Responsibilities

• Receive and audit inbound returns, including unloading and loading trailers.
• Prepare stock for inter-site transfers and RTV collections.
• Monitor and report stock damages returning from transport.
• Process returns including Mints, Derange, QA, and Overstock.
• Weekly preparation of the layout of reverse pick aisles.

Skills

Warehouse management systems experience

Self-motivation

PC skills

MHE operation

Physical ability for manual tasks

Job description

We have an excellent opportunity to appoint a new Returns Team Member at our warehouse at our Stafford site (DC3). Working within our Stock & Systems Department and reporting to the Returns Team Manager, you will be involved with the reverse logistics of multiple return categories of stock, ensuring that all Returns movements - in and out of the department, are administered and controlled in line with agreed procedures. This position will be on our rotating shift operating between 06:00-14:00 & 14:00-22:00 rotating on a weekly basis.

Pay, benefits and more:

We’re looking to offer a salary of up to£25,396.80, and 25 days annual leave (plus bank holidays). In addition to generous remuneration, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include, online discount platform, onsite parking and much more.

What you'll do on a typical day:

• Receive and audit inbound returns including unloading and loading trailers.
• Prepare stock for inter site transfers and RTV collections.
• Monitor and report stock damages returning from TCs
• Process Mints, Derange, QA and Overstock extraction returns
• Prepare the layout of reverse pick aisles weekly

What you need to succeed at GXO:

• Experience of warehouse management systems within a distribution operation.
• Flexible and have a high level of self-motivation in what is an extremely time critical operation.
• PC skills required data entry and use of e-mails.
• Able to operate MHE and act upon initiative
• Physically able to carry out manual activities

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.