Retail Team Leader - Drive Customer Experience & Growth

Whsmithcareers; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company is seeking a Team Leader to inspire and guide their team in delivering exceptional customer service and achieving business objectives. The ideal candidate will have recent retail leadership experience, excellent communication skills, and the ability to motivate teams. This role offers a supportive working environment and a range of benefits, including salary, employee discounts, and wellness support. Join us in making every journey better for our customers.

Benefits

Pension scheme

Paid annual leave

Employee discounts

Qualifications

• Current/recent retail leadership experience, preferably in a fast-paced environment.
• Experience in proactively leading from the front on the shop floor.
• Ability to create a culture of learning and support.

Responsibilities

• Lead and inspire the team to provide exceptional customer service.
• Create a supportive and valued environment for colleagues.
• Guide the team to deliver results in line with the trading plan.

Skills

Retail leadership experience

KPI knowledge

Team motivation

Effective communication

Flexibility in approach

Job description

A leading retail company is seeking a Team Leader to inspire and guide their team in delivering exceptional customer service and achieving business objectives. The ideal candidate will have recent retail leadership experience, excellent communication skills, and the ability to motivate teams. This role offers a supportive working environment and a range of benefits, including salary, employee discounts, and wellness support. Join us in making every journey better for our customers.