Retail Supervisor - Fixed-Term: Lead & Delight Customers

Screwfix Direct Ltd; Leeds; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading retail company in England is seeking a Retail Supervisor to manage a team and ensure customer satisfaction. This fixed-term role runs from 16/02/2026 to 08/11/2026. Responsibilities include leading the team, maintaining store standards, and providing excellent customer service. Candidates must have prior supervisory experience and a passion for the retail sector. This position offers competitive pay and benefits, making it an excellent opportunity for personal and professional growth.

Benefits

Competitive salary

28 days annual leave

Company pension scheme

Life cover

20% discount on products

Discounted healthcare

Share save schemes

Training and development programs

Qualifications

• An experienced supervisor with a background in managing a small team.
• Able to translate excellent customer service into sales.
• Inquisitive and dedicated to continuous improvement.

Responsibilities

• Lead the store team, ensuring high standards and great customer interactions.
• Handle cash reconciliations, customer queries, and stock management.
• Foster a fun and collaborative team environment.

Skills

Customer service

Team leadership

Flexibility

Reliability

Passion for business

Job description

A leading retail company in England is seeking a Retail Supervisor to manage a team and ensure customer satisfaction. This fixed-term role runs from 16/02/2026 to 08/11/2026. Responsibilities include leading the team, maintaining store standards, and providing excellent customer service. Candidates must have prior supervisory experience and a passion for the retail sector. This position offers competitive pay and benefits, making it an excellent opportunity for personal and professional growth.