Retail Sales Advisor

Warren James Ltd; Tees Valley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading jewellery retailer in Hartlepool is seeking a passionate Retail Sales Advisor. This role involves maximizing sales, providing excellent customer service, and maintaining attractive jewellery displays. The ideal candidate will have a keen interest in jewellery and demonstrate attention to detail. The position offers both full and part-time contracts, with benefits including holiday pay, staff discounts, and incentives throughout the year. Join our enthusiastic team to help enhance the customer's shopping experience.

Benefits

28 days holiday per year

Staff discount on jewellery purchases

Monthly pay

Incentives and treats throughout the year

Qualifications

• Ability to display a genuine passion for jewellery and customer service.
• Promote a smart and well-groomed appearance.
• Ability to work under your own initiative.
• Willingness to work as part of the team and follow management instruction.
• Attention to detail in everything you do.

Responsibilities

• Help maximize sales and customer numbers.
• Create a welcoming environment for customer experiences.
• Be involved with visual jewellery displays.
• Develop a good knowledge of our jewellery.
• Set a good example in everything you do.

Skills

Genuine passion for jewellery

Customer service

Attention to detail

Teamwork

Initiative

Job description

Hartlepool

Warren James is on the lookout for a Retail Sales Advisor - someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.

Retail Sales Advisor - 24hrs - Hartlepool

About Us

At Warren James we are a company made up of real people who are passionate about what we do; you are known by your name, not a number.

At the forefront of our company ethos remains a dedication to keep the high street alive and a great place for retail. We are committed to offering our customers a delightful in‑store shopping experience with face‑to‑face customer service provided by our friendly, brilliant and knowledgeable teams.

From humble beginnings but with great belief and dedication from our people, we’ve grown Warren James from the ground up starting with a single shop and growing into the well‑known, nationwide, trusted high street retailer we are today.

Operating from over 200 shops nationwide and online shopping through our website we are committed to looking after and continually developing our forever growing customer community.

This is a great opportunity to join one of the UK’s best loved jewellery brands and help us spread our passion and enthusiasm for customers and our jewellery.

The Retail Sales Advisor Role

• Be part of a small team working within Warren James policies, procedures and processes, helping to look after the shop and customers to maximise sales and customer numbers.
• Create a welcoming environment & great one‑to‑one customer experiences.
• Be involved with a variety of day‑to‑day tasks including our visual jewellery displays.
• Develop and maintain a good knowledge of our jewellery.
• Set a good example in everything you do.

The Retail Sales Advisor Essentials

• An ability to display a genuine passion for jewellery and customer service.
• Promote a smart and well‑groomed appearance essential in reflecting our company’s public image.
• An ability to work under your own initiative.
• Happy to work as part of the team and follow management instruction.
• Attention to detail in everything you do.

Jewellery knowledge isn’t required as training is provided.

The Benefits

• Full and Part Time contracts.
• 28 days* holiday a year and after 5 years you’ll receive 33 days* a year (*including 8 Bank Holidays pro rata for part time).
• Monthly pay straight into your bank account at the end of every month.
• Staff discount on your WJ jewellery purchases.
• Incentives and treats throughout the year.

If you’ve got what it takes and are passionate and enthusiastic about customers and sales, we would love to hear from you - click below to apply.