Remote Spanish-Speaking Tech Support Specialist

MINDBODY, Inc.; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading technology firm is looking for a Technical Support Specialist who speaks Spanish for a fully remote position. The role involves providing exceptional support, troubleshooting technical issues, and educating customers on product features. Ideal candidates have at least 1 year of customer service experience and exceptional communication skills. Join us in making technology foster meaningful connections.

Benefits

Private Health Insurance

Dental Insurance

Monthly Wellness Stipend

Discounted ClassPass Plan

Generous paid time off

Qualifications

• 1+ year of customer service or call center experience, ideally in a fast-paced environment.
• Fluent in Spanish (required); Italian or French language skills are a big plus!
• Calm under pressure and skilled at creating positive outcomes, even in high-energy situations.

Responsibilities

• Deliver exceptional technical support to our English and Spanish-speaking customers.
• Troubleshoot and resolve basic technical product issues.
• Educate customers on features and services to get the most out of our products.

Skills

Fluent in Spanish

Strong communication skills

Customer service experience

Solution-focused mindset

Job description

A leading technology firm is looking for a Technical Support Specialist who speaks Spanish for a fully remote position. The role involves providing exceptional support, troubleshooting technical issues, and educating customers on product features. Ideal candidates have at least 1 year of customer service experience and exceptional communication skills. Join us in making technology foster meaningful connections.