Regional Service Manager: Lead Engineers & Drive Quality

Kone México; City of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading lift service provider in the United Kingdom is seeking an Area Service Manager to lead their service operations. You will manage a team of Service Engineers to ensure high customer satisfaction and effective maintenance performance. Ideal candidates will have service operations experience, strong leadership, and excellent communication skills. This role offers a competitive salary, clear career progression, and various employee benefits.

Benefits

Competitive salary

Career progression pathways

Extensive training opportunities

25 days holiday plus bank holidays

Company pension scheme

Life Assurance

Employee Assistance Programme

Personal Development Incentive

Cycle to work scheme

Qualifications

• Background in service operations, preferably in lifts/escalators.
• Organised and able to drive operational performance.

Responsibilities

• Lead and support a team of Service Engineers.
• Build relationships with customers and partners.
• Oversee route planning and job prioritisation.
• Manage financial performance and KPIs.

Skills

Strong leadership and people-management skills

Excellent communication and relationship-building

Customer-focused and results-driven

Job description

A leading lift service provider in the United Kingdom is seeking an Area Service Manager to lead their service operations. You will manage a team of Service Engineers to ensure high customer satisfaction and effective maintenance performance. Ideal candidates will have service operations experience, strong leadership, and excellent communication skills. This role offers a competitive salary, clear career progression, and various employee benefits.