Receptionist - Part Time

Carter Jonas Llp; Cambridge; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading property consultancy in Central Cambridge is seeking a part-time receptionist to act as the face of the business. The ideal candidate will manage reception services, support office operations, and maintain communication with clients and team members. This role requires exceptional customer service skills and proficiency in Microsoft Office. The position offers a competitive salary and flexible benefits to suit individual needs.

Benefits

Flexible benefits

Competitive salary

Health cash plans

Cycle to work scheme

Qualifications

• Experience in a similar role is advantageous.
• Professional telephone manner and exceptional customer services.
• Attention to detail, strong organizational skills, and ability to multi-task.

Responsibilities

• Manage room booking system and provide reception services for meetings.
• Conduct weekly checks of printer/copiers for supplies.
• Act as Health and Safety Co-ordinator for the office.

Skills

Customer service

Communication skills

Organizational skills

Microsoft Office proficiency

Job description

We are currently seeking an experienced part-time receptionist who will act as the face of the business and ensure the smooth running of all aspects of the front of house at our hub office in Central Cambridge. In addition, the post holder will provide support with the completion of a variety tasks including answering telephone calls and enquiries, meeting arrangements, managing the post and health and safety.

You will be based in our flagship Cambridge office 2 days per week, on a Monday and Tuesday. You will work alongside our thriving team in commercial, planning and development and rural divisions. Our office culture is collaborative and professional, with regular social, wellbeing, and fundraising activities to get involved in.

We offer a highly competitive salary and benefits package, including a variety of flexible benefits allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans and cycle to work scheme.

Key tasks:

• To manage the room booking system for 4 meeting rooms and to provide reception services for all external meetings; to include the ordering and preparation of refreshments where necessary. To support the office in the set up, management and resetting of the meeting rooms for meetings and events which, on rare occasions, may include working after hours (time off in lieu will be granted)
• To provide AV and facilities management support, as required by the Office Manager (full training will be provided).
• To manage all incoming/outgoing post and deliveries.
• To conduct weekly checks of all printer/copiers to review levels of consumables (toners etc) and to liaise with the suppliers, reporting faults as necessary, and to ensure adequate stocks of consumable items are maintained.
• To manage stationery supplies in accordance with agreed stock levels and ensure that all stationery areas are kept clean and tidy.
• To code and approve suppliers’ invoices in accordance with Carter Jonas’ internal accounting procedures.
• To manage petty cash and liaise with Finance team to ensure adequate funds are maintained.
• To monitor office floors and liaise with the Office Manager to ensure staff and Partners abide by the housekeeping rules contained within the company guidelines to maintain a clean and tidy working environment.
• To act as the Health and Safety Co-ordinator for the office to undertake inspections and maintain records in support of ISO accreditations and to liaise with the Office Manager over the training and appointment of fire wardens and first aiders.
• To liaise with the Office Manager and the Building Management team regarding access for landlord inspections and repairs.
• To be responsible for the recycling of consumable products (toners, batteries etc)
• To organise the collection of confidential waste, as required.
• To liaise with the Office Manager on the cleaning contract for the office.
• To assist the Office Manager in the induction procedures for new starters including the allocation of access cards, printer cards, locker allocation and to provide a health & safety induction.

This job description is not exhaustive, and the jobholder may be required to undertake additional duties from time to time to ensure the smooth running of the team and office.

What will it take to be successful?

Experience in a similar role is extremely advantageous, a professional telephone manner, exceptional customer services and good communication skills, a natural ability to collaborate with internal and external people, demonstrating a willingness to consult others for ideas, advice and direction when needed. Attention to detail is paramount, along with strong organisational skills with the ability to prioritise and multi-task. Proficiency in Microsoft Word, Excel and Outlook is essential. We are looking for a strong team player with good interpersonal skills and effective time management skills.

We offer a highly competitive rewards package including group pension, flexible benefits, referral schemes and generous annual leave.

As an equal opportunity employer, we are dedicated to driving diversity and inclusion in the workplace. Learning and development is important to us; we encourage everyone to continue developing to optimise their performance and fulfil their potential. We have an agile flexible working policy; many of our team work flexibly, we would be happy to talk to you about how this could work for you. We enjoy what we do, and we do it well, which is why 80% of our business comes from repeat clients.

About us:

Since 1855, Carter Jonas has grown to be one of the largest and most respected property consultancies in the UK with a network of 34 offices across England and Wales, employing more than 1,000 partners and employees.

Our tailored service and Simply Better Advice have enabled us to forge lasting, intelligent and trusting partnerships with our clients. These long-standing relationships are our most important and most closely protected asset. From private landowners to local authorities, pension funds to farmers – our universe of client experience is among the most varied in UK property.

We employ the very best people. We are a place where people want to work, and our culture is both collaborative and business minded. We have experts in every field who deliver long term advice that enhances our clients’ future prosperity.

Ahead of the curve, we are pioneering in the use of technology within the property industry, making Carter Jonas a hugely exciting place to work.

Our values:

• Approachable – We treat every relationship with respect, integrity, and warmth
• Effective – We do what we say we will, we do it well and we are accountable
• Ambitious – We are ambitious for our clients and for our firm

We look to recruit individuals who represent our core values, but who can also demonstrate the six Carter Jonas competencies that are the foundation of our career pathways. These competencies will aide their personal development in the business, and comprise of:

• Communication - Ensures effective, clear, and relevant communications in support of business objectives
• People - Demonstrates leadership in conduct and effectively manages and develops people to optimise performance through others
• Business Development & Client Care - Ensures effective communication to facilitate excellent client care and collaboration and pursuing opportunities for increased business and profit mindful of the Firm’s heritage and values
• Use of Technology - Modern, Agile, Digital Employee
• Teamwork - Recognises the importance of working with others, to collaborate and co-operate to achieve business
• Personal Effectiveness & Productivity- Engage, promote, and adhere to compliance requirements including all internal processes and procedures which manage risk and enhance productivity.