Receptionist - Front Desk & Patient Care (Flexible Hours)

Transformationunitgm; Wales; On-site; GBP 25,000; Full time

Job summary

A healthcare provider in South Wales is seeking a Receptionist to join their team at Princess of Wales Hospital. This role involves being the first point of contact for visitors and providing clerical support to the healthcare service. The successful candidate will communicate with patients, book consultations, and maintain confidentiality. Experience in a busy environment and strong interpersonal skills are essential. Knowledge of the Welsh language is desirable, promoting inclusive patient care.

Benefits

Generous leave

Career growth opportunities

Flexible working hours

Qualifications

• Experience of working in a busy environment.
• Experience of filing and filing system.
• Experience of working in the NHS.

Responsibilities

• Plan day-to-day tasks and duties.
• Communicate effectively with patients face-to-face and via telephone.
• Book consultant-led clinics and obtain patient notes.
• Maintain communication with all members of the multi-disciplinary team.

Skills

Interpersonal skills

Communication skills

Ability to prioritize

Welsh Language Speaking/Listening Skills at Level 3

Education

Good standard of education

Tools

MS Office

NHS databases

Job description

A healthcare provider in South Wales is seeking a Receptionist to join their team at Princess of Wales Hospital. This role involves being the first point of contact for visitors and providing clerical support to the healthcare service. The successful candidate will communicate with patients, book consultations, and maintain confidentiality. Experience in a busy environment and strong interpersonal skills are essential. Knowledge of the Welsh language is desirable, promoting inclusive patient care.