Receptionist/Administrator Apprentice

Apprenticeship Preventx Ltd; Sheffield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Sheffield is looking for a self-motivated individual to join their busy reception team. You will manage patient interactions, book appointments, and provide administrative support to the multidisciplinary team. The role offers opportunities for progression and development upon successful completion of the apprenticeship program.

Qualifications

• Self-motivated and innovative individual.
• Flexibility to work outside of core office hours.
• Successfully completed Disclosure Barring Service (DBS) check.

Responsibilities

• Greet and direct patients.
• Book appointments using the appointment system.
• Process incoming phone calls and requests.

Skills

Attention to detail

Interpersonal skills

Communication

Tools

SystmOne

Job description

This is an exciting opportunity to join a busy reception within our GP practise. We are looking to recruit a self-motivated, innovative individual with excellent attention to detail and interpersonal skills.

To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team.

Duties can include, but are not limited to:

• Greeting and directing patients
• Effective use of the appointment system
• Booking appointments
• The processing of information
• Assisting patients as required
• Answer incoming phone calls, transferring calls or dealing with the callers’ request appropriately
• Initiating contact with and responding to, requests from patients, team members and external agencies
• Processing and distributing incoming (and outgoing) mail (both paper and electronic)
• Clinically code data on SystmOne
• Photocopy documentation as required
• Data entry of new and temporary registrations and relevant patient information as required
• Direct requests for information, i.e., SAR, insurance/solicitors’ letters and DVLA forms to the administrative team
• Manage all queries as necessary in an efficient manner
• Maintain a clean, tidy, effective working area at all times
• Monitor and maintain the reception area and notice boards
• Support all clinical staff with general tasks as requested

Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check

If the apprenticeship is successful there are excellent progression and development opportunities.

About the Training

Business Administrator Level 3.

About the Employer

At Unity Surgery we provide professional, accessible, high quality,comprehensive healthcare services that inspires confidence in our patients and our community.