Receptionist

Hilton Worldwide, Inc.; Wembley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company in Wembley is seeking a Receptionist to join their Front Office team. This role involves ensuring a warm welcome for guests and providing exceptional customer service. Ideal candidates should be friendly, positive, and eager to work in a dynamic environment. Enjoy perks like discounted hotel stays, personal development programs, and a modern workplace environment. Candidates who thrive on teamwork and want to create memorable experiences are encouraged to apply.

Benefits

Smart uniform provided and laundered

Free meals when on duty

Personal development programs

Team Member Travel Program

High street discounts

28 days holiday including bank holidays

Qualifications

• Must enjoy creating memorable experiences for guests.
• Demonstrated ability to work within a team.
• Eager to learn and develop in the hospitality industry.

Responsibilities

• Work in the Reception area of the hotel.
• Ensure the warmest welcome for guests.
• Manage guest inquiries and provide information about room categories and hotel facilities.

Skills

Exceptional customer service skills

Friendly and positive attitude

Knowledge of hotel facilities

Job description

Receptionist (HOT0C6UN)

Job Number

HOT0C6UN

Work Locations

Hilton London Wembley Lakeside Way Wembley HA9 0BU

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

What makes Hilton Wembley unique, is the sense of belonging and teamwork shared throughout all our departments. This hotel is the #choiceofchampions – one day we are busy looking after a family on vacation visiting London, the next day a world famous sports team or music artist. But every day we are busy creating lasting memories.

A WORLD OF REWARDS

Smart uniform provided and laundered

Free and healthy meals when on duty

Grow your Career!

Personal Development programmes designed to support you at every step of your career

A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )

Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Team Member Referral Program

High street discounts: with Perks at Work

Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

Discounted dental and health cover

Modern and inclusive Team Member’s areas

You will

You will join the Front Office team, working in the Reception area of the hotel.

You enjoy

You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.

Are you

Are you friendly, positive, passionate and eager to be part of a team of like-minded professionals? Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Job

Guest Services, Operations, and Front Office