Quality & Effectiveness Lead - Te Waipounamu - Hauora Māori Service

New Zealand Government; Canterbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare provider based in the Southern Region is seeking a Quality & Effectiveness Lead to oversee the effectiveness of Hauora Māori services. The role focuses on ensuring high-quality healthcare through strategic partnerships and performance monitoring. Ideal candidates will have 5-7 years of experience in health or social services, exceptional communication abilities, and a strong understanding of Māori principles. Applications must be submitted through the online portal by January 6, 2026.

Qualifications

• 5-7 years of experience in a similar role within a large organisation.
• Ability to draft key governance documents.
• Knowledge of Mātauranga Māori and Kaupapa Māori approaches.

Responsibilities

• Oversee the quality and effectiveness of Hauora Māori services.
• Engage with hapori Māori to promote culturally appropriate healthcare.
• Support tangata whenua-led change through collaborative partnerships.

Skills

Service quality assurance

Evaluation and improvement

Exceptional communication skills

Analytical skills

Education

Experience in health, law, or social work field

Knowledge of Te Tiriti o Waitangi

Job description

## Mō tēnei tūranga mahi | About this role* **Full-time, permanent position*** **Based in Te Waipounamu | Southern Region**Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders.We provide essential hospital, specialist, and community health services across 80+ locations — from large urban centres to rural towns and remote communities.Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.**About the Role**The **Quality & Effectiveness Lead** is responsible for overseeing the quality and effectiveness of Hauora Māori services in the region. This role is focused on ensuring high-quality, effective Hauora Māori services through regular assessment, strategic improvement, and collaborative partnerships. The position demands proactive performance, strong relationship management, and a commitment to innovation and continuous improvement. It also involves engaging with hapori Māori, supporting tangata whenua-led change, and promoting accessible, culturally appropriate healthcare services across Aotearoa.**About the Team/Service**As the Hauora Māori Service of Health New Zealand | Te Whatu Ora (Health NZ) our core role is to ensure New Zealanders have better and more timely access to health care. The devolution of resources and decision making to the regions ensures those closest to service users and whānau are involved in decisions on how healthcare is delivered. We are committed to ensuring our operating model is responsive to the needs of Māori.**About you**You bring extensive experience in service quality assurance, evaluation and improvement within health or social services. With a strong understanding of Te Tiriti o Waitangi, you collaborate effectively with a wide range of stakeholders to drive meaningful outcomes. You also have experience in performance monitoring, service reviews and implementing feedback mechanisms.You will have:* Experience in health, law, or social work field with at least 5-7 years of experience in a similar role within a large organisation* Exceptional written and verbal communication skills, including the ability to draft key governance documents and materials* Knowledge and practical experience in applying Mātauranga Māori and Kaupapa Māori approaches* Proven analytical skills and problem-solving skills, with experience in the health sector considered an advantage**Working at Health New Zealand**Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community**.** We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.**How to Apply**To apply please click “apply now.” All applications must be submitted through our online careers' portal by 6 January 2026. If you have any questions about the role, please contact Zerissa Ong on [e-mail]***Due to the December holiday period, this advert will remain open for an extended duration. Screening and interviews will commence from mid-January. We appreciate your patience and look forward to connecting with you in the new year.****Whilst Health New Zealand is undergoing change affected kaimahi (staff) will be given preference and priority for this position.*| Location: | Canterbury || Attachment: | (PDF, 245KB) Job Description |