Quality Assurance Manager

Londrinatur; Belfast; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading global technology firm in Belfast is seeking a Quality Assurance Engineer / Manager. This role involves managing quality assurance on state-of-the-art maritime solutions, conducting project audits, and ensuring customer satisfaction. The ideal candidate will have substantial experience in quality assurance, preferably within a manufacturing or engineering environment, and be knowledgeable in quality standards such as AS9100, along with excellent communication skills. This position offers a hybrid work model and a competitive salary plus a comprehensive benefits package.

Benefits

Pension plan

Private medical insurance

Life assurance

Income protection

Employee assistance programme

Customizable benefits

Qualifications

• Proven experience working as a Quality Engineer or Quality Assurance Manager.
• Detailed knowledge of current quality practices and standards, preferably AS9100.
• Excellent communication and influencing skills.

Responsibilities

• Performing all aspects of Quality Assurance on major contracts.
• Planning and performing project audits and surveillance activities.
• Managing quality performance to meet project time-scales.

Skills

Quality assurance

Communication skills

Project management

Customer satisfaction

Education

Experience in manufacturing or engineering

Knowledge of AS9100

Qualified auditor

Job description

Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea and air. From early warning to threat neutralisation, our platforms cover all levels from very short‑range systems to extended protection across the entire battle‑space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop and supply technology and services that impact the lives of millions of people each day to make life better and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well‑being matters to us and that’s why we offer you the flexibility to do what matters to you; whether that’s part‑time hours, job sharing, home working or the ability to flex your start and finish times. Where possible we support a working pattern that suits your lifestyle and helps you reach your ambitions.

Quality Assurance Engineer / Quality Assurance Manager

Hybrid working

Belfast

Are you an inquisitive individual that has a passion for Quality Assurance? Are you looking for your next challenge with the opportunity to work within a highly regarded team that will support your learning and development? Then look no further.

We have a fantastic opportunity for an impactful Quality Assurance Engineer / Quality Assurance Manager to join our Integrated Air Systems (IAS) team. Within IAS, our high‑tech solutions enable us to monitor and detect threats from multiple sources in near real‑time.

What The Role Has To Offer

• Work for an expanding domain in growth mode
• Experience working on design and development of products which have a geographically unique quality focus
• Work on projects at the forefront of defence technology

Key Responsibilities

Performing all aspects of Quality Assurance on our major contracts, supporting state‑of‑the‑art maritime solutions and providing our customers with capabilities to operate within the underwater environment, on a day‑to‑day basis, you’ll be involved in:

• Planning and performing project audits and surveillance activities in accordance with the Project Quality Plans and audit strategy
• Acting as the customer's representative inside the project or bid team and looking to maximise customer satisfaction and support any actions
• Managing and analysing reports to continually improve quality within the project, and ensuring the quality performance is managed and reported to meet project time‑scales
• Encouraging and developing best practice, promoting a quality culture and environment of continuous improvement
• Managing & Business related tasks
• Generating monthly QA Advices for allocated Project and Bid Reviews in accordance with the Guidance provided and Reference system
• Leading project QA activities to ensure that Quality tasks are carried out in accordance with agreed Work Packages
• Effectively generating, assuring and managing non‑conformances, with realistic stage target dates and actions agreed with NCR owners. Timely raising of Alerts when appropriate with escalation, as required, to reduce risks to the business
• Supporting Customer Surveys and working with functions to establish any necessary improvement plans resulting from customer feedback

About You

• Have proven experience working as a Quality Engineer or Quality Assurance Manager in a manufacturing or engineering environment
• Have a detailed knowledge of current quality and related working practices and standards, preferably AS9100
• Be a qualified auditor or have similar experience
• Possess excellent communication and influencing skills to promote quality within the wider operations team
• Have experience working within a project structure and management of work packages – desirable
• Be a member of, or working towards membership of the Chartered Quality Institute – desirable

Benefits At Thales

We strive to create an environment where you can prioritise your wellbeing and have designed our benefits to give you the flexibility and power to do so. Our core benefits include a pension plan, private medical insurance, life assurance, income protection and an employee assistance programme.

In addition, our flexible benefits platform gives you the power to customise your benefits to suit your needs. You can choose to add optional benefits including: healthcare cash plan, health assessments, family cover private medical insurance, buying/selling annual leave, gym membership discounts and much more. You can also enjoy exclusive access to our discount site.

Alongside a competitive base salary, we offer a variable compensation plan bonus, 27 days annual leave + 1 company day + UK public holidays, a Friday lunchtime finish as well as the opportunity to volunteer up to 3 days to support local charities and communities we work with.

Thales is an equal opportunities employer and diversity and inclusion are integral to our success.

In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.

At Thales we provide careers and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.

Thales UK is committed to providing an inclusive and barrier‑free recruitment process. We will provide reasonable adjustments and support to ensure neuro‑diverse applicants or those with a disability or long‑term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or have any questions about the recruitment process, please contact Resourcing Ops for mid‑to‑senior roles or the Early Careers Team for graduate and apprentice roles.

Great journeys start here, apply now!