Property Relationship Manager

Julian Wadden & Co; Chester; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading property agency is looking for a full-time Property Relationship Manager in Chester. The role involves preparing tenancy renewals, conducting property inspections, and providing excellent customer service. Ideal candidates will possess strong communication skills and thrive in a busy office environment. Benefits include competitive pay, wellbeing initiatives, and professional development support.

Benefits

Smart spending app offers discounts

Wellbeing centre access

Employee Assistance Programme

Annual leave purchase scheme

Smart Tech Scheme

Cycle2Work Scheme

Enhanced family-friendly leave

Performance bonuses

Retirement pension pot

Professional development support

Qualifications

• Excellent customer service skills required.
• Must be an articulate thinker.
• Strong communication skills necessary.
• Ability to thrive in a busy office environment.

Responsibilities

• Prepare and negotiate tenancy renewals.
• Complete property inventories and conduct inspections.
• Maintain accurate file notes and reports.
• Deliver exceptional customer service.

Skills

Excellent customer service skills

Articulate thinker

Great communicator

Ability to work in a busy office

Job description

Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we’re proud to have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we’re here to help people find, sell, and let their property.

Now, we’re happy to offer you an exciting opportunity to join our dynamic team as a Property Relationship Manager. This is a full‑time, permanent position located in Chester. You’ll enjoy a standard work week of Monday to Friday, no weekend work! The role offers a realistic OTE of £29,000.

Let’s Talk About The Role

• Preparing and negotiating tenancy renewals
• Completing property inventories & carrying out regular property inspections
• Maintaining & reporting accurate file notes
• Delivering exceptional customer service

Qualities We’re Looking For

• Excellent customer service skills
• Articulate thinker
• Great communicator
• Comfortable working in a busy office

Benefits

• Smart spending app offers discounts at over 900 retailers
• Wellbeing centre with resources to help you get active, eat healthier, improve financial and mental wellbeing
• Employee Assistance Programme with free counselling sessions
• Annual leave purchase scheme, up to an extra 5 days of holiday
• Smart Tech Scheme for gadgets and appliances
• Cycle2Work Scheme to reduce carbon footprint
• Enhanced family‑friendly leave for maternity, paternity, adoption, IVF
• Competitive base pay plus commission and performance bonuses
• Special days and celebrations for length of service
• Retirement pension pot
• Professional development support and funding for qualifications
• Company socials for a fun workplace

We’re excited to offer these amazing benefits to our hardworking teams. At Thornley Groves, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you. Apply today!